Have You Hugged Your Building Custodian Today?

You cannot lead from behind!

Leadership begins with mutual respect.  The leaders I respect the most lead by example.  Politicians, pundits and the media can go around trying to divide people into haves and have-nots, but there’s really no divide between most of us. 

Small business owners don’t have a problem hugging their building custodian.  How about the lawn care person, the handy person, the painter, the delivery person; most of all the bug person, who you may feel at risk… to hug?  Hug, hug, hug them, anyway.   Many of the aforementioned live enriched, fulfilling lives with or without millions; and need not be classified otherwise.  Many of these folks are small business owners, too!  Like me.

I’m sure there’s a more PC way to describe some of your favorite “small business owners,” but here’s mine.  They probably fall off ladders.  They are probably mechanically deficient and they’re probably a danger to themselves and others, with a hammer.  OK, that’s just me… but most small business owners have a great deal of respect for those who wield a mop or a nail gun.

You’ll find small business owners in and amongst your family, and amongst your friends.  People you know and respect.  I’ve also come to learn, most small business owners, including me, are generally opposed to big government.  To them, big government prescribes life to be easy, convenient, comfortable and mindless.  To me government is the voice saying, “Eat your vegetables, go to school, do your homework, go to college, get a job, get married, have kids, retire, play golf, get cancer and die.”  I already have parents, thank you.  Small business owners know, even if you were to try to live such a mundane existence, government can’t save you.  They know there’s no such thing as a mundane existence.  There’s always going to be something that requires you to be extraordinary

Government isn’t extraordinary and it doesn’t make money, you do.  Government spends your money.  Frankly government spends money you don’t have and you are personally on the hook to pay back that debt.  You and your family, as citizens of the United States of America, now stand to own a piece of over $5 trillion dollars in debt in just the past 3-4 years alone.  This is the new normal.  Are you willing to double down on that much debt?

News flash!  For many small business owners like me, life isn’t easy.  Like most Americans who are willing, I have to earn every dime.  Still no one can speak for those of you who were dealt from a rigged deck, who live a life of marked cards.  Your life may include poverty, possibly abuse, neglect or worse.  To escape this life you may need or have needed to be extraordinary. To escape you may need or have needed extraordinary luck.  To escape you may need or have needed extraordinary help from other people, places including the institution of government and beyond.  You may need private investment, support from charities and organizations supported by those who have been more fortunate.  In this fashion, there are plenty of small business people, again like me, who support those in need.  What small business owners don’t need is more big government, big union and big business getting in the way.

Without free market capitalism, small businesses can’t thrive or even survive.  Many people disagree.  They think more government is the answer.  Where will the jobs come from?  Government?  Where will the tax revenues come from?  Rich people?  Hardly!   All the institutions that are getting a pass include big government, big union and big business.  So where do you turn?  Most small business people know how hard it is to make money and to pay off debt.  That’s what most small business people do.  That’s leadership.

So why are politicians, pundits and the media so hell-bent on dividing this country into haves and have-nots?  I say, it’s time to go dish out some hugs!  Start with the folks that keep me off ladders and off my roof.  Start with people who take away my hedge trimmer and my chain saw, too.  That’s just a scary movie to me.  You can start with a hug for me.  If I am still in one piece, I’ll hug back.

Recently I ran across this open letter to Romney called The First Four Years Are The Hardest… that echoes much of the sentiment conveyed here… a great read…sorry you had to come this far to get to this

Leave it at the Door

Leave it at the Door

They should change the expression from the Holiday Blues to the Holiday Reds

Tis the season we all go a little crazy spending money.  Debt can pile up.  It can pile up for your Company, too.  The expression, “those that help, help themselves.” is never more of a challenge than it is right now.

As a business owner, I’m here to say, “We’re all in this together.” There’s no one, no one, who will be more disappointed than myself, if I cannot compensate you fairly, provide great benefits and a bonus for this year. 

So it’s worth sharing just a few observations from a guy that’s been doing this a while…

·        The longer it takes to deliver our products and services, the less likely we are to get paid.  Customers go out of business, get sold, or change suppliers.  We need to deliver.

·        We carry a large sum in Accounts Receivable each month – that’s money our customers owe us.  Imagine the possibilities for all of you if we could cut our delivery time by one-third or in half?

·        These are competitive times.  We are good, we are very good, but we still have a great deal of competition.  That means we need “great references.”  Great references come from great products and great service.  Great products and great service have to come from you.

·        The longer we stay in business, now 20 plus years (imagine… some of you were still in diapers) providing our customers with great products and service, the more opportunities will present themselves.

Imagine… some of you were still in diapers.

So what it all comes down to, everyone depends (not for diapers) on you.  So when it is all said and done and with the all the best of intentions, “Look to yourself , look to your fellow professionals and then ask yourself, “What can I do to produce opportunities?”  Then go do it. 

No one needs you to be looking at your watch.  You don’t need someone to tell you just to show up and get less done.   And everyone is entitled to take time to commiserate, socialize and share their personal lives here at work.  It’s a healthy work environment.  Still you want your time to be well spent.  BTW no one wants you to bring your personal problems to work.  In a work environment that delivers great products and great service, no one needs to hear you’re less fortunate than the next person.  So take care of your personal lives and your personal problems first.  If you do, you will receive more support from your co-workers and from me.  There’s more willingness to help those trying to help themselves. 

You can’t get better at what you do if you’re too stressed, too tired or too sick to help yourself and your company professionally.  Help yourself personally first and second professionally.  For all of us here the best medicine is a healthy, happy and productive you. 

We all have the tendency to have good days and bad, lick our wounds, get down in the mouth and to think no one cares.  If you know me, you know I care.  I truly care!  I do, but I don’t employ a priest, a doctor or a shrink.  If you need professional help, go get it.   If you’re a part of the company, you’re a part of my family. 

Family pulls together and as my Dad would always say after I have had a bad day, “Just leave it at the door.”

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Technology Can Drive Us Out of This Fog

Driverless cars, don’t worry there’s a BMW and Audi, too.

“Driverless cars,” what better message to tell government to get out of the way!

“This fog” being the deficit.  In fact we are in a fog and missing the “byte”when we as a country, look towards investing more in asphalt highways, in roads and rail and less towards technology, the information highway to invest in our future competitiveness in the global marketplace.

The future is technology and “smart or driverless cars” Yes, cars that drive themselves. 

Admittedly they have to “learn the course.”  Like on HWY 5 in LA bumper to bumper smart cars will drive at 80 mph during rush hour.  Think about navigating your iPad or reading your Kindle while your smart car drives itself.  Your commute can be cut in half because your car’s the ass who tailgate the car in front of you without getting flipped “the bird” or into a “fender bender.”  Who needs more infrastructure?

Currently we are chasing four economies in global competitiveness, including Number One, Switzerland.  Number Two is Singapore?  Number Three is Sweden and Number Four is Finland.  We’re Number Five.  Number Five!

Read my Blog post India Gets IT! Information Technology that is….  The message should be clear.  Most ground breaking technology (IT)  is spawned by small business.  I know.  I am the founder and CEO of an IT business who has spawned new products that include all the ingredients of a successful small business that can compete globally.

I consider myself a grinder, maybe a lone wolf.  Prideful.  A do-it-yourselfer.  Is that the definition of an entrepreneur?  It depends on who you ask.  Is that the definition of a small business owner?  More than likely the answer would be “yes.”  The difference between an entrepreneur and a small business owner?  None, until the entrepreneur, who is an idea capitalist who chooses outside angel or VC investors.

Everybody has heard of the IPO bubble in the early 2000’s where billions of investment dollars were squandered on ideas.  I pride myself by coining the phrase, “An idea is only worth it’s execution.”  The idea capitalist who decides to  forego outside investors, the grinder, the small business person, is more likely to sustain upticks and downturns in the economy.

We have a 14B deficit.  We have  over 9% unemployment,  We can argue how we might cut entitlements or raise taxes on the rich all day long.  The bottom line is all we want is our cake and eat it too. So I’ll let the experts argue what we need to do to stimulate the economy, reduce the deficit and add jobs.  Afterall they have all the answers, don’t they?

Unfortunately the answer is “no.”  Instead of idea capitalists, we have intellectual genocide where MSNBC pundits who have never had an original idea in their lives, interview (bait) Herman Cain about his 9.9.9 proposal and dismiss it with the age old adage that assumes “poor people” spend more of their  income? on consumer goods than rich people therefore a national sales tax is a burden on the poor.  Since poor people have little or no income how does this equate?  Herman Cain is an idea capitalist.  He is a grinder.  Given the opportunity, he will be successful in helping the US create jobs, lower the deficit and increase our global competitiveness.

The real answer is to increase small business competitiveness in a global economy.  The Obama administration wants to spend billions more on infrastructure.  All I can think of are traffic cones and hard hats standing in our way and in the way of the progress we are making in new technology.  Technology that solves the infrastructure problems and creates jobs.

“It makes little sense for the United States to turn away highly educated immigrants who seek to come here. It makes equally little sense to train talented foreign students in our universities but then fail to integrate them into our economy. Nearly 300,000 foreign students are enrolled in advanced degrees programs here, but the great majority will return home. We are casting away the fruits of our own investment. As has long been our American tradition, we should encourage the world’s innovators, inventors, and pioneers to immigrate to the United States and we should encourage those we train to settle and create jobs here.”  Romney for President (2011-09-01). Believe in America: Mitt Romney’s Plan for Jobs and Economic Growth

 Visa Caps for Highly Skilled Workers

As president, Mitt Romney will also work to establish a policy that staples a green card to the diploma of every eligible student visa holder who graduates from one of our universities with an advanced degree in math, science, or engineering. These graduates are highly skilled, motivated, English-speaking, and integrated into their American communities. Permanent residency would offer them the certainty required to start businesses and drive American innovation.  Romney for President (2011-09-01). Believe in America: Mitt Romney’s Plan for Jobs and Economic Growth.

Mitt Romney, Idea Capitalist

Are jobs coming back to the US?  Case in point.  A big business goes overseas to China  to make an integral component of a product going to market.  The product can be produced at 50% of the cost to produce the part in the US.  The product made overseas requires a delivery timeframe of 12 weeks as opposed to 4 weeks in the US.  The part is produced and delivered but not according to spec.  A US company, TJH Manufacturing, Zion, IL, with a stellar reputation is recruited to re-engineer and deliver the part in time for market.  The big business with the overseas propensity ends up paying four times the originally anticipated product cost.

My vote is for a “driverless government,” but first we have to put Congress and the Administration through the course.  Let’s start by teaching them the constitution.

Made in the USA

Made in the USA

Monday, October 19, 2009 at 9:16pm

“Made in the USA” isn’t about the Big 3 automakers…
It’s time to put the brakes on government spending. The road to recovery lies with the success of small businesses, not with behemoth car companies and big labor. If we were going to bailout anyone, we should have bailed out the car dealerships and auto supply companies to allow them to remarket, retool and invest in new technologies. We should be growing our tax base, which is only going to happen if we fuel the small business private sector. Speaking of which, why are we not doing more to grow and keep promising small business technology companies and their technology jobs in the USA, where our best talent and our best jobs can remain right here at home?

“You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull together.”    Henry Ford

We have Bill Gates and Microsoft, Larry Ellison and Oracle; and Eric Schmidt and Google, not to mention a plethora of phenomenal technology and software companies that started from nothing and today generate thousands upon thousands of high paying private sector jobs and tax revenues, all “Made in the USA.”

What’s more, most technology companies, in particular software companies, do little to harm our ecology (true green); they do not tax our ports, our roads, our bridges or our rail. This reduces our carbon footprint, while not adding to the tremendous and costly burden on the seemingly never ending and costly construction of our roads and our beleaguered transportation infrastructure.

Competition is increasing dramatically from foreign countries who wish to attract our talent, both foreign and domestic grads educated here in the USA, many getting their higher education with the help of US taxpayer dollars. The number of “propeller heads”, a.k.a., the savvy entrepreneurs and highly skilled workers “Made in the USA”, are leaving for a more favorable business climate or jobs overseas.

Our foreign competitors are offering much lower tax rates and hundreds of thousands of dollars in incentives to technology business startups and to their highly paid – highly skilled employees. They are advertising a better quality of life, improved infrastructure and a lower cost of living. Our foreign competitors recognize what we increasingly take for granted, which is the huge tax and revenue potential from small business startups, in particular in the technology field; with their disproportionally high numbers and high salaries as it pertains to job creation. This is coupled with the minimal impact on their country’s costly transportation  infrastructure.

The now and next generation of Bill Gates’, Larry Emerson’s and Eric Schmidt’s may find our politics too ambiguous, too costly and too unimaginative to breed success here in the USA. There are hundreds of thousands of small businesses and entrepreneurs right now who are losing the battle against a poor economy accentuated by high taxes and ever increasing regulation. There are hundreds of thousands of entrepreneurial ventures not even born yet that will never pass the incubation period.

Where should we, the United States of America, concentrate our efforts to keep our existing technology gurus and attract the next generation of “byte heads?” We need to provide education and programs that offer immediate and future tax relief to small businesses and their employees, like a payroll tax holiday. To do this we need to elect government representatives who want less government, who do less for Wall Street, who care less about big government and big union.

We need tech savvy, forward thinking, feet on the ground, “been there, done that” politicians who have missed a few paychecks like the rest of us and who want to do more for small businesses and the working class. Get started by offering existing small businesses and their employees, tax relief with a payroll tax holiday of 6 months or more. Offer new business start-ups, especially technology and software businesses who are Made in the USA and who are 1) less impactful on our transportation infrastructure; 2) provide green technologies; and 3) provide the high end wage earners, which is our future tax base, lower taxes and less government to stay and grow their businesses here in the USA.

“What’s right about America is that although we have a mess of problems, we have great capacity – intellect and resources – to do some thing about them.”
Henry Ford

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