Leave it at the Door

Leave it at the Door

They should change the expression from the Holiday Blues to the Holiday Reds

Tis the season we all go a little crazy spending money.  Debt can pile up.  It can pile up for your Company, too.  The expression, “those that help, help themselves.” is never more of a challenge than it is right now.

As a business owner, I’m here to say, “We’re all in this together.” There’s no one, no one, who will be more disappointed than myself, if I cannot compensate you fairly, provide great benefits and a bonus for this year. 

So it’s worth sharing just a few observations from a guy that’s been doing this a while…

·        The longer it takes to deliver our products and services, the less likely we are to get paid.  Customers go out of business, get sold, or change suppliers.  We need to deliver.

·        We carry a large sum in Accounts Receivable each month – that’s money our customers owe us.  Imagine the possibilities for all of you if we could cut our delivery time by one-third or in half?

·        These are competitive times.  We are good, we are very good, but we still have a great deal of competition.  That means we need “great references.”  Great references come from great products and great service.  Great products and great service have to come from you.

·        The longer we stay in business, now 20 plus years (imagine… some of you were still in diapers) providing our customers with great products and service, the more opportunities will present themselves.

Imagine… some of you were still in diapers.

So what it all comes down to, everyone depends (not for diapers) on you.  So when it is all said and done and with the all the best of intentions, “Look to yourself , look to your fellow professionals and then ask yourself, “What can I do to produce opportunities?”  Then go do it. 

No one needs you to be looking at your watch.  You don’t need someone to tell you just to show up and get less done.   And everyone is entitled to take time to commiserate, socialize and share their personal lives here at work.  It’s a healthy work environment.  Still you want your time to be well spent.  BTW no one wants you to bring your personal problems to work.  In a work environment that delivers great products and great service, no one needs to hear you’re less fortunate than the next person.  So take care of your personal lives and your personal problems first.  If you do, you will receive more support from your co-workers and from me.  There’s more willingness to help those trying to help themselves. 

You can’t get better at what you do if you’re too stressed, too tired or too sick to help yourself and your company professionally.  Help yourself personally first and second professionally.  For all of us here the best medicine is a healthy, happy and productive you. 

We all have the tendency to have good days and bad, lick our wounds, get down in the mouth and to think no one cares.  If you know me, you know I care.  I truly care!  I do, but I don’t employ a priest, a doctor or a shrink.  If you need professional help, go get it.   If you’re a part of the company, you’re a part of my family. 

Family pulls together and as my Dad would always say after I have had a bad day, “Just leave it at the door.”

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The Real Middle Class is the “Middle Seat” on Southwest Airlines

The real middle class?  Invisible. The mainstream media and the politicians can’t see us from where they’re sitting. 

Nothing the middle class does is less than “first class.”

They don’t care about labels or Occupying Anything unless it’s a celebration, like Times Square on New Year’s Eve.

They can’t afford first class tickets.  So they fly Southwest Airlines.

The real “middle class” is willing to stand in line for a bargain.  They rarely complain.  When it comes to flying, they’re just happy to have afforded a seat to a destination for which they are committed and it doesn’t much matter how they get there.

In the real world, Mr. President, there’s no time for “class warfare.”  In this economy, if you do your job, the middle class can do their job. There’s no time for “camplaigning.”

I see the middle class on Facebook, but they much prefer face time.  They are grandparents visiting their grandkids.  They are students heading home with their laundry.   They are guests to a wedding.  They are the bereaved heading to a funeral. They are small business people trying to close the deal.

That would be me, my boarding pass was C4 on a full flight.  Just so you know C4 on a Southwest flight is not a seat number, it a place marker in line.  C4 means 120 passengers have boarded the flight before you and you’re playing musical chairs with anyone standing in front of you or behind.  Those people already seated, they want nothing to do with you! Trust me!

If they are the mainstream media, the pundits, the celebrities, the sound bites and the politicians who want to define the rich and the middle class, they don’t fly Southwest.  I think that can define them.  They are elitists.  I define an elitist as someone who thinks most everyone else is ignorant or stupid.  Attention elitists!  C4 on a Southwest flight is 9 times out of 10, a middle seat.  Then again, if I have to explain C4 on a Southwest flight to an elitist, I guess that makes me one.  So I guess I’m not qualified to run for office.

Middle class America cannot be defined or redefined by sound bites.  The only chance their agenda gets any traction?  It’s if the middle class isn’t looking out the window on our last flight, taking the 30,000 foot view.  They’re too busy dealing with what’s in their lap.  More likely?  Elitist fly first class thinking they’re a pillow away from another Democrat president.  A luxury we cannot afford.

FYI – The only class warfare for me comes with a “Ding!” and it’s all about getting an aisle seat.

If you subscribe and email me, I’ll tell you the secret to flying first class on Southwest.

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