Why in the World Would You Build a Small Business!?

Small business owners

Small business owners

The ideacapitalist interviews… the ideacapitalist, family guy, entrepreneur and small business owner.

How did you become a small business owner, and why?

The simplest answer would be, no one would hire me.  My first job out of school was working for my dad.  Nine months later, my dad fired me.  I knew it was coming.  My dad ran the business out of the house.  That morning my mom had made me my favorite breakfast, blueberry pancakes. 

Thereafter, I have had successful stints with large and mid-size companies, but there’s only so much a person will do for money.  I had reached my limit.

What do you love the most about running a small business?

Gainfully employing good people.  Growing the business.  Being more innovative and responsive than our larger competitors and winning.

What does owning a business allow you to do that most folks do not get to enjoy?

This question has the potential to be long on clichés, but the right answer is that I never have to think twice about getting out of bed in the morning.

What is your biggest challenge right now and how are you dealing with it?

Ok, now it’s time for a clichés.  My favorite expression is from Alan Kay, “The best way to predict the future is to invent it.” In the software development (technology) business we are reminded of this expression daily.  We have to constantly reinvent ourselves.

What has been your proudest moment as a small business owner?

I’m going to equate pride with reward and say my most rewarding moment was when an employee, I held in high regard, walked into my office, and stuck out his hand.  We shook hands and I asked him, “What is this all about?”  He said, “You promised me within five years, I would be making “x-amount” of dollars per year and I am.  Thanks.” 

My proudest moment was March 7, 2013 when we celebrated 25 years in business.

What have you not yet achieved that you would like to?

I’m not a “bucket list” kind of guy.  Certainly I have revenue goals and long-term objectives for the business.  Call it 20/20, annual twenty (20) percent growth in both revenue and profit.  The real challenge is balancing the physical challenges with the mental challenges.  Next year, I’m looking forward to both cross-country skiing and cycling around Crater Lake.

What is the best part of your day?

Getting out on my bike for an hour or two in the middle of a work day, and not getting run over.

What do you read?

I’m reading an amazing, gut-wrenching, inspirational story of personal struggle and entrepreneurship titled Born to Rise: A Story of Children and Teachers Reaching Their Highest Potential by Deborah Kenney

What has been your biggest mistake and how did you learn from it?

I’ve made many. I’m going to make many more.  My biggest mistake would be not to learn from them. 

Have You Hugged Your Building Custodian Today?

You cannot lead from behind!

Leadership begins with mutual respect.  The leaders I respect the most lead by example.  Politicians, pundits and the media can go around trying to divide people into haves and have-nots, but there’s really no divide between most of us. 

Small business owners don’t have a problem hugging their building custodian.  How about the lawn care person, the handy person, the painter, the delivery person; most of all the bug person, who you may feel at risk… to hug?  Hug, hug, hug them, anyway.   Many of the aforementioned live enriched, fulfilling lives with or without millions; and need not be classified otherwise.  Many of these folks are small business owners, too!  Like me.

I’m sure there’s a more PC way to describe some of your favorite “small business owners,” but here’s mine.  They probably fall off ladders.  They are probably mechanically deficient and they’re probably a danger to themselves and others, with a hammer.  OK, that’s just me… but most small business owners have a great deal of respect for those who wield a mop or a nail gun.

You’ll find small business owners in and amongst your family, and amongst your friends.  People you know and respect.  I’ve also come to learn, most small business owners, including me, are generally opposed to big government.  To them, big government prescribes life to be easy, convenient, comfortable and mindless.  To me government is the voice saying, “Eat your vegetables, go to school, do your homework, go to college, get a job, get married, have kids, retire, play golf, get cancer and die.”  I already have parents, thank you.  Small business owners know, even if you were to try to live such a mundane existence, government can’t save you.  They know there’s no such thing as a mundane existence.  There’s always going to be something that requires you to be extraordinary

Government isn’t extraordinary and it doesn’t make money, you do.  Government spends your money.  Frankly government spends money you don’t have and you are personally on the hook to pay back that debt.  You and your family, as citizens of the United States of America, now stand to own a piece of over $5 trillion dollars in debt in just the past 3-4 years alone.  This is the new normal.  Are you willing to double down on that much debt?

News flash!  For many small business owners like me, life isn’t easy.  Like most Americans who are willing, I have to earn every dime.  Still no one can speak for those of you who were dealt from a rigged deck, who live a life of marked cards.  Your life may include poverty, possibly abuse, neglect or worse.  To escape this life you may need or have needed to be extraordinary. To escape you may need or have needed extraordinary luck.  To escape you may need or have needed extraordinary help from other people, places including the institution of government and beyond.  You may need private investment, support from charities and organizations supported by those who have been more fortunate.  In this fashion, there are plenty of small business people, again like me, who support those in need.  What small business owners don’t need is more big government, big union and big business getting in the way.

Without free market capitalism, small businesses can’t thrive or even survive.  Many people disagree.  They think more government is the answer.  Where will the jobs come from?  Government?  Where will the tax revenues come from?  Rich people?  Hardly!   All the institutions that are getting a pass include big government, big union and big business.  So where do you turn?  Most small business people know how hard it is to make money and to pay off debt.  That’s what most small business people do.  That’s leadership.

So why are politicians, pundits and the media so hell-bent on dividing this country into haves and have-nots?  I say, it’s time to go dish out some hugs!  Start with the folks that keep me off ladders and off my roof.  Start with people who take away my hedge trimmer and my chain saw, too.  That’s just a scary movie to me.  You can start with a hug for me.  If I am still in one piece, I’ll hug back.

Recently I ran across this open letter to Romney called The First Four Years Are The Hardest… that echoes much of the sentiment conveyed here… a great read…sorry you had to come this far to get to this

Who isn’t afraid of failing?!

The Wallenda factor is just a normal fear of falling!  Who isn’t afraid of falling?!

“Just in case you haven’t heard, the Wallenda factor refers to the fear of falling or failing. Shortly after Karl Wallenda fell to his death in 1978 (traversing a 75-foot high wire in downtown San Juan, Puerto Rico), his wife, also an aerialist, discussed that fateful San Juan walk, “perhaps his most dangerous.”  She recalled: “All Karl thought about for three straight months prior to it was falling. It was the first time he’d ever thought about that, and it seemed to me that he put all his energies into not falling rather than walking the tightrope.”

Life is like traversing a tight rope.
If you think you need a safety net,
It won’t be long before you fall. 
Live your life without a safety net,
Or be prepared to live your life
Closer to the ground. 
 
Matt Ridley, The Rational Optimist says, “Pessimism is complacency.”   I think generally speaking I would have to say at times I exercised pessimism in certain situations.  I can relate it to looking in the mirror each morning and thinking, “I’m not getting any younger or thinner,  for that matter.”  I’m over that now!

To see the video – just click on the picture

Last year I spoke of challenges.  This year, I believe anything’s possible!  Last year I spoke of good fortunes, we were fortunate enough to have earned another year in business.  I said I was proud of the intellectual property (IP) and talent we had.  This year I am confident our talent pool here is second to none.    Everyone has bought into The Rational Optimist theme, “Everybody is working for everybody else.” Last year I said opportunities present challenges.

We have faced those challenges.  We have conquered many and we are prepared conquer the future.   While politicians in Washington scrum over the economy and jobs,  free market goes out and creates 100 mpg cars, even driverless cars. We need to tell our politicians…anything’s possible.This year we will focus again on making our products easier to use, easier to install and cloud ready.   Inside Integra, we will continue to concentrate on developing and acquiring better tools to do our jobs in a more productive environment.  Last year’s message was, “Attitude is everything.”   

This year we will continue  to encourage a positive attitude in the workplace, with our customers, partners and suppliers.  Everybody is working for everybody else (click on the picture to the left for the video) because again…. anything’s possible.  Finally, last year I predicted growth would be next our greatest challenge and we grew significantly.  We remain well positioned to take advantage of those significant gains in 2012 and beyond.

To see an awesome video – just click on the picture

I’ll leave you with a great video (click on the photo below) and when you feel that wave of pessimism coming on, remember, anything’s possible.

“We are what we repeatedly do.  Excellence, then is not an act but a habit.” — Aristotle

Leave it at the Door

Leave it at the Door

They should change the expression from the Holiday Blues to the Holiday Reds

Tis the season we all go a little crazy spending money.  Debt can pile up.  It can pile up for your Company, too.  The expression, “those that help, help themselves.” is never more of a challenge than it is right now.

As a business owner, I’m here to say, “We’re all in this together.” There’s no one, no one, who will be more disappointed than myself, if I cannot compensate you fairly, provide great benefits and a bonus for this year. 

So it’s worth sharing just a few observations from a guy that’s been doing this a while…

·        The longer it takes to deliver our products and services, the less likely we are to get paid.  Customers go out of business, get sold, or change suppliers.  We need to deliver.

·        We carry a large sum in Accounts Receivable each month – that’s money our customers owe us.  Imagine the possibilities for all of you if we could cut our delivery time by one-third or in half?

·        These are competitive times.  We are good, we are very good, but we still have a great deal of competition.  That means we need “great references.”  Great references come from great products and great service.  Great products and great service have to come from you.

·        The longer we stay in business, now 20 plus years (imagine… some of you were still in diapers) providing our customers with great products and service, the more opportunities will present themselves.

Imagine… some of you were still in diapers.

So what it all comes down to, everyone depends (not for diapers) on you.  So when it is all said and done and with the all the best of intentions, “Look to yourself , look to your fellow professionals and then ask yourself, “What can I do to produce opportunities?”  Then go do it. 

No one needs you to be looking at your watch.  You don’t need someone to tell you just to show up and get less done.   And everyone is entitled to take time to commiserate, socialize and share their personal lives here at work.  It’s a healthy work environment.  Still you want your time to be well spent.  BTW no one wants you to bring your personal problems to work.  In a work environment that delivers great products and great service, no one needs to hear you’re less fortunate than the next person.  So take care of your personal lives and your personal problems first.  If you do, you will receive more support from your co-workers and from me.  There’s more willingness to help those trying to help themselves. 

You can’t get better at what you do if you’re too stressed, too tired or too sick to help yourself and your company professionally.  Help yourself personally first and second professionally.  For all of us here the best medicine is a healthy, happy and productive you. 

We all have the tendency to have good days and bad, lick our wounds, get down in the mouth and to think no one cares.  If you know me, you know I care.  I truly care!  I do, but I don’t employ a priest, a doctor or a shrink.  If you need professional help, go get it.   If you’re a part of the company, you’re a part of my family. 

Family pulls together and as my Dad would always say after I have had a bad day, “Just leave it at the door.”

Express “yourself.” Leave your comments, share or spread the word click on the Stumble Upon button below. Subscribe or come back often to visit.

Technology Can Drive Us Out of This Fog

Driverless cars, don’t worry there’s a BMW and Audi, too.

“Driverless cars,” what better message to tell government to get out of the way!

“This fog” being the deficit.  In fact we are in a fog and missing the “byte”when we as a country, look towards investing more in asphalt highways, in roads and rail and less towards technology, the information highway to invest in our future competitiveness in the global marketplace.

The future is technology and “smart or driverless cars” Yes, cars that drive themselves. 

Admittedly they have to “learn the course.”  Like on HWY 5 in LA bumper to bumper smart cars will drive at 80 mph during rush hour.  Think about navigating your iPad or reading your Kindle while your smart car drives itself.  Your commute can be cut in half because your car’s the ass who tailgate the car in front of you without getting flipped “the bird” or into a “fender bender.”  Who needs more infrastructure?

Currently we are chasing four economies in global competitiveness, including Number One, Switzerland.  Number Two is Singapore?  Number Three is Sweden and Number Four is Finland.  We’re Number Five.  Number Five!

Read my Blog post India Gets IT! Information Technology that is….  The message should be clear.  Most ground breaking technology (IT)  is spawned by small business.  I know.  I am the founder and CEO of an IT business who has spawned new products that include all the ingredients of a successful small business that can compete globally.

I consider myself a grinder, maybe a lone wolf.  Prideful.  A do-it-yourselfer.  Is that the definition of an entrepreneur?  It depends on who you ask.  Is that the definition of a small business owner?  More than likely the answer would be “yes.”  The difference between an entrepreneur and a small business owner?  None, until the entrepreneur, who is an idea capitalist who chooses outside angel or VC investors.

Everybody has heard of the IPO bubble in the early 2000’s where billions of investment dollars were squandered on ideas.  I pride myself by coining the phrase, “An idea is only worth it’s execution.”  The idea capitalist who decides to  forego outside investors, the grinder, the small business person, is more likely to sustain upticks and downturns in the economy.

We have a 14B deficit.  We have  over 9% unemployment,  We can argue how we might cut entitlements or raise taxes on the rich all day long.  The bottom line is all we want is our cake and eat it too. So I’ll let the experts argue what we need to do to stimulate the economy, reduce the deficit and add jobs.  Afterall they have all the answers, don’t they?

Unfortunately the answer is “no.”  Instead of idea capitalists, we have intellectual genocide where MSNBC pundits who have never had an original idea in their lives, interview (bait) Herman Cain about his 9.9.9 proposal and dismiss it with the age old adage that assumes “poor people” spend more of their  income? on consumer goods than rich people therefore a national sales tax is a burden on the poor.  Since poor people have little or no income how does this equate?  Herman Cain is an idea capitalist.  He is a grinder.  Given the opportunity, he will be successful in helping the US create jobs, lower the deficit and increase our global competitiveness.

The real answer is to increase small business competitiveness in a global economy.  The Obama administration wants to spend billions more on infrastructure.  All I can think of are traffic cones and hard hats standing in our way and in the way of the progress we are making in new technology.  Technology that solves the infrastructure problems and creates jobs.

“It makes little sense for the United States to turn away highly educated immigrants who seek to come here. It makes equally little sense to train talented foreign students in our universities but then fail to integrate them into our economy. Nearly 300,000 foreign students are enrolled in advanced degrees programs here, but the great majority will return home. We are casting away the fruits of our own investment. As has long been our American tradition, we should encourage the world’s innovators, inventors, and pioneers to immigrate to the United States and we should encourage those we train to settle and create jobs here.”  Romney for President (2011-09-01). Believe in America: Mitt Romney’s Plan for Jobs and Economic Growth

 Visa Caps for Highly Skilled Workers

As president, Mitt Romney will also work to establish a policy that staples a green card to the diploma of every eligible student visa holder who graduates from one of our universities with an advanced degree in math, science, or engineering. These graduates are highly skilled, motivated, English-speaking, and integrated into their American communities. Permanent residency would offer them the certainty required to start businesses and drive American innovation.  Romney for President (2011-09-01). Believe in America: Mitt Romney’s Plan for Jobs and Economic Growth.

Mitt Romney, Idea Capitalist

Are jobs coming back to the US?  Case in point.  A big business goes overseas to China  to make an integral component of a product going to market.  The product can be produced at 50% of the cost to produce the part in the US.  The product made overseas requires a delivery timeframe of 12 weeks as opposed to 4 weeks in the US.  The part is produced and delivered but not according to spec.  A US company, TJH Manufacturing, Zion, IL, with a stellar reputation is recruited to re-engineer and deliver the part in time for market.  The big business with the overseas propensity ends up paying four times the originally anticipated product cost.

My vote is for a “driverless government,” but first we have to put Congress and the Administration through the course.  Let’s start by teaching them the constitution.

If You’re Going to Lay Pipe, Why Not Do It Right?

How Do I Mix Oil and Water?

These oil spills can be prevented, not to be confused with the term “Oil Sands,”but do I have your attention?

You don’t.   Not unlike capitalists and environmentalists.  

But if you’re going to lay pipe, why not do it right (twice)?  The Calgary-based TransCanada’s $7-billion Keystone XL pipeline is the dubious answer.  The proposed pipeline is a major infrastructure project that would create 20,000 unionized construction jobs and hundreds of millions of dollars in tax and other revenues in the six states through which it would pass. How about we appease both sides of this controversy; the environmentalist hate it and the capitalists love it; by adding to the mix?  Add a water pipeline.  An irrigation pipeline.  Bury it right next to the oil pipeline.  Collect and dispense water from the pipeline as needed.

Send it down and dispense it through parched draught stricken lands and collect it from flood swollen, land dispensing and collecting water as needed, creating the most progressive irrigation system the world has ever known.  Where in the world are we experiencing droughts?  Think Texas.  Not to mention Saudi Arabia and Kuwait.  Check out Wall Street Journal Business article called “Facing Up to End of ‘Easy Oil’” by Ben Casselmann, dated May 24, 2011.

The sweetest part of all… the oil companies and the Canadian government and Canadian corporations can subsidize it.  Just ask Exxon.  They’re spending millions to advertise it.  Ask Canada’s ambassador to the United States, Gary Doer.  He can hardly refuse a slam dunk.  Don’t forget our environmentalists.  Ask Margot Kidder arrested for protesting the pipeline.  Is she going to deny the drought and flood victims the relief from water?  Water, life giveth, life taketh away.

Oil Sands!

Oil Sands

Now it’s up to our State Department.  They need to decide before year-end (2011).  Move over Bill!  Maybe it’s time for Hillary to lay some pipe.  How do you mix oil and water?!  Wired  Magazine has some ideas.  Maybe we lay less pipe?

In any case, nothing is ever easy.  Unless you’re Bill.

 

Free Wheeling for Honduras Orphanage by Carl Gallo

Michelle and Sarahé with Carl
Michelle, Paola,
Dania and Julani
 with Rachel
from our group.
Click on image
for full size.

Free Wheeling  for Honduras Orphanage

by Carl Gallo

I was greeted with temperatures around 109 degrees in Telgucegapita, Honduras (weather).

We had no running water, and certainly no air conditioning, but I was also greeted with smiles and hugs from little girls such as Michelle and Sarahé with me in picture.

We ate rice, tortillas and refried beans every day, but we had the privilege of having food and breaking bread with those same children.

We sat on the floor and ran in the yard and went swimming in a river that we in the States would snub our noses at, but sitting, running and swimming was never so much fun as it was with those little, giddy girls.

In the picture to the right (click on thumbnail) notice the barbed wire at the top of the concrete fence that boarders the home in the background – along with a guard dog, that is their protection against intruders.  For more information on crime in Honduras.

This was my first trip getting down and dirty to a country such as this, and I hope it is  not my last.

Dania facing the camera, with my wife, Kathi in the background

I have been thinking long and hard about how I can help…what can I do to make a difference every time I re-visit Honduras and the orphanages?

Besides bringing supplies and clothing and offering financial assistance, I want to start a bicycle ministry.  Free bikes, with multiple seats, where both the father and mother could pedal. Tike bikes, tires and repair services.  Doesn’t that sound great?  Todo para la Gloria a Dios!

I don’t know how to go about doing such a thing, but you could bet your bottom dollar that I’ll be making some phone calls to find out.  I’ve had a couple of chats with a Christian bike enthusiast who has great experience in manufacturing and has connections with bike part importers.  Carlos Byrne – fluent in Spanish and English and he wants to help.  On the surface, our game plan is to set up an assembly operation in Honduras and train the older boys at the orphanage to put them together.  We’d order the bike parts from China and have them sent to Honduras.  Simple, cruiser bikes – just 2 styles…unisex adult and child.  No gears, one speed, fat, knobby tires for the rough terrain, fat, cushioned seats, all the same color.

I’ll keep you posted.

Salud,

Carl L. Gallo

For more about the Honduras orphanages they are under one headship:

There are actually two orphanages with whom we are associated – the first is a small group of only 10 to 15 girls. http://eternalfamilyproject.org/.  The second is about 90 children, both boys and girls – http://wwh2h.org/

The Gallo family:

Carl and Kathi Gallo have six children of their own, and one granddaughter 6 months old.  Their four oldest children are adults, leaving them with two high school students at home.  Kathi does a wonderful job hosting and feeding Mission teams of 4 to 14 at a time from around the world at their home, 4 to six times each year. They are constantly looking for opportunities to leave this world a better place.

Find What You Love,” Steve Jobs’ at Stanford University

A young Steve Jobs

A “cat” with at least 3 lives!  What a great message for our future leaders of this great country!  Worth the time to read and let this message sink in!  A great commencement address by Steve Jobs!

Steve Jobs, who stepped down as CEO of Apple Wednesday after having been on medical leave, reflected on his life,
career and mortality in a (YouTube video) well-known commencement address at Stanford University in 2005.

Here, read the text of of that address:

I am honored to be with you today at your commencement from one of the finest universities in the world. I never graduated from college. Truth be told, this is the closest I’ve ever gotten to a college graduation. Today I want to tell you three stories from my life.  That’s it. No big deal. Just three stories.

The first story is about connecting the dots.

I dropped out of Reed College after the first 6 months, but then stayed around as a drop-in for another 18 months or so before I really quit. So why did I drop out?

It started before I was born. My biological mother was a young, unwed college graduate student, and she decided to put me up for adoption. She felt very strongly that I should be adopted by college graduates, so everything was all set for me to be adopted at birth by a lawyer and his wife. Except that when I popped out they decided at the last minute that they really wanted a girl. So my parents, who were on a waiting list, got a call in the middle of the night asking: “We have an nuexpected baby boy; do you want him?” They said: “Of course.” My biological mother later found out that my mother had never graduated from college and that my father had never graduated from high school. She refused to sign the final adoption papers. She only relented a few months later when my parents promised that I would someday go to college.

Journal Community

And 17 years later I did go to college. But I naively chose a college that was almost as expensive as Stanford, and all of my working-class parents’ savings were being spent on my college tuition. After six months, I couldn’t see the value in it. I had no idea what I wanted to do with my life and no idea how college was going to help me figure it out. And here I was spending all of the money my parents had saved their entire life. So I decided to drop out and trust that it would all work out OK. It was pretty scary at the time, but looking back it was one of the best decisions I ever made. The minute I dropped out I could stop taking the required classes that didn’t interest me, and begin dropping in on the ones that looked interesting.

It wasn’t all romantic. I didn’t have a dorm room, so I slept on the floor in friends’ rooms, I returned coke bottles for the 5¢ deposits to buy food with, and I would walk the 7 miles across town every Sunday night to get one good meal a week at the Hare Krishna temple. I loved it. And much of what I stumbled into by following my curiosity and intuition turned out to be priceless later on. Let me give you one example:

Reed College at that time offered perhaps the best calligraphy instruction in the country. Throughout the campus every poster, every label on every drawer, was beautifully hand calligraphed.  Because I had dropped out and didn’t have to take the normal classes, I decided to take a calligraphy class to learn how to do this. I learned about serif and san serif typefaces, about varying the amount of space between different letter combinations, about what makes great typography great. It was beautiful, historical, artistically subtle in a way that science can’t capture, and I found it fascinating.

None of this had even a hope of any practical application in my life. But ten years later, when we were designing the first Macintosh computer, it all came back to me. And we designed it all into the Mac. It was the first computer with beautiful typography. If I had never dropped in on that single course in college, the Mac would have never had multiple typefaces or proportionally spaced fonts. And since Windows just copied the Mac, it’s likely that no personal computer would have them. If I had never dropped out, I would have never dropped in on this calligraphy class, and personal computers might not have the wonderful typography that they do. Of course it was impossible to connect the dots looking forward when I was in college. But it was very, very clear looking  backwards ten years later.

Again, you can’t connect the dots looking forward; you can only connect them looking backwards.

So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life.

My second story is about love and loss.

I was lucky — I found what I loved to do early in life. Woz and I started Apple in my parents garage when I was 20. We worked hard, and in 10 years Apple had grown from just the two of us in a garage into a $2 billion company with over 4000 employees. We had just released our finest creation — the Macintosh — a year earlier, and I had just turned 30. And then I got fired. How can you get fired from a company you started?  Well, as Apple grew we hired someone who I thought was very talented to run the company with me, and for the first year or so things went well. But then our visions of the future began to diverge and eventually we had a falling out. When we did, our Board of Directors sided with him. So at 30 I was out.  And very publicly out. What had been the focus of my entire adult life was gone, and it was devastating.

I really didn’t know what to do for a few months. I felt that I had let the previous generation of entrepreneurs down – that I had dropped the baton as it was being passed to me. I met with David Packard and Bob Noyce and tried to apologize for screwing up so badly. I was a very public failure, and I even thought about running away from the valley. But something slowly began to dawn on me — I still loved what I did. The turn of events at Apple had not changed that one bit. I had been rejected, but I was still in love. And so I decided to start over.

I didn’t see it then, but it turned out that getting fired from Apple was the best thing that could have ever happened to me.

The heaviness of being successful was replaced by the lightness of being a beginner again, less sure about everything. It freed me to enter one of the most creative periods of my life.

During the next five years, I started a company named NeXT, another company named Pixar, and fell in love with an amazing woman who would become my wife. Pixar went on to create the worlds first computer animated feature film, Toy Story, and is now the most successful animation studio in the world. In a remarkable turn of events, Apple bought NeXT, I returned to Apple, and the technology we developed at NeXT is at the heart of Apple’s current renaissance. And Laurene and I have a wonderful family together.

I’m pretty sure none of this would have happened if I hadn’t been fired from Apple. It was awful tasting medicine, but I guess the patient needed it. Sometimes life hits you in the head with a brick. Don’t lose faith. I’m convinced that the only thing that kept me going was that I loved what I did. You’ve got to find what you love. And that is as true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it. And, like any great relationship, it just gets better and better as the years roll on. So keep looking until you find it. Don’t settle.

My third story is about death.

When I was 17, I read a quote that went something like: “If you live each day as if it was your last, someday you’ll most certainly be right.” It made an impression on me, and since then, for the past 33 years, I have looked in the mirror every morning and asked myself: “If today were the last day of my life, would I want to do what I am about to do today?” And whenever the answer has been “No” for too many days in a row, I know I need to change something.

Remembering that I’ll be dead soon is the most important tool I’ve ever encountered to help me make the big choices in life.

Because almost everything — all external expectations, all pride, all fear of embarrassment or failure – these things just fall away in the face of death, leaving only what is truly important.  Remembering that you are going to die is the best way I know to avoid the trap of thinking you have something to lose. You are already naked. There is no reason not to follow your heart.

About a year ago I was diagnosed with cancer. I had a scan at 7:30 in the morning, and it clearly showed a tumor on my pancreas. I didn’t even know what a pancreas was. The doctors told me this was almost certainly a type of cancer that is incurable, and that I should expect to live no longer than three to six months. My doctor advised me to go home and get my affairs in order, which is doctor’s code for prepare to die. It means to try to tell your kids everything you thought you’d have the next 10 years to tell them in just a few months. It means to make sure everything is buttoned up so that it will be as easy as possible for your family. It means to say your goodbyes.

I lived with that diagnosis all day.  Later that evening I had a biopsy, where they stuck an endoscope down my throat, through my stomach and into my intestines, put a needle into my pancreas and got a few cells from the tumor. I was sedated, but my wife, who was there, told me that when they viewed the cells under a microscope the doctors started crying because it turned out to be a very rare form of pancreatic cancer that is curable with surgery. I had the surgery and I’m fine now.

This was the closest I’ve been to facing death, and I hope it’s the closest I get for a few more decades. Having lived through it, I can now say this to you with a bit more certainty than when death was a useful but purely intellectual concept:

No one wants to die. Even people who want to go to heaven don’t want to die to get there. And yet death is the destination we all share. No one has ever escaped it. And that is as it should be, because Death is very likely the single best invention of Life.  It is Life’s change agent. It clears out the old to make way for the new. Right now the new is you, but someday not too long from now, you will gradually become the old and be cleared away. Sorry to be so dramatic, but it is quite true.

Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.

When I was young, there was an amazing publication called The Whole Earth Catalog, which was one of the bibles of my generation. It was created by a fellow named Stewart Brand not far from here in Menlo Park, and he brought it to life with his poetic touch. This was in the late 1960’s, before personal computers and desktop publishing, so it was all made with typewriters, scissors, and Polaroid cameras. It was sort of like Google in paperback form, 35 years before Google came along: it was idealistic, and overflowing with neat tools and great notions.

Stewart and his team put out several issues of The Whole Earth Catalog, and then when it had run its course, they put out a final issue. It was the mid-1970s, and I was your age. On the back cover of their final issue was a photograph of an early morning country road, the kind you might find yourself hitchhiking on if you were so adventurous.  Beneath it were the words: “Stay Hungry. Stay Foolish.” It was their farewell message as they signed off. Stay Hungry. Stay Foolish. And I have always wished that for myself. And now, as you graduate to begin anew, I wish that for you.

Stay Hungry. Stay Foolish.

Thank you all very much.

Threadbare – Not just a pretty face – Reg update

Reg Update – Resume

Reg’s story Threadbare – Not just a pretty face.

Jobs in the retail profession and clothing business remain scarce in Atlanta.  I recently spoke to Reg who was taking an OSHA class for his not so temporary job.  He had taken a “temporary” supervisory job in construction to help with the Lepper household cash flow.  That was almost three years ago.  It requires a hard hat and steel toed boots.  Hartmarx evidently, doesn’t sell steel toed boots.  He bought the boots from Wal-Mart – $19 bucks.

There are blisters on every toe.  He’s up at 5 AM.  It takes an hour  to get to the job site.

It’s 6:45 PM,  so he’s just getting home now.

I hear some of our Congressmen and women are complaining about the hours they’re spending away from home and now they are complaining about how much they make.  They’re getting a steady paycheck and Cadillac benefits.

They won’t pull this economy up by it’s boot straps.  Reg and people like him will.

Maybe they need a swift kick in the keester from those boots I’m talkin’ about.

Maybe they should just go home and be with their family?

Meantime, Reg has been and is actively looking for work.  Sending out his (click on the link to Reg’s “resume“) doing  job interviews, volunteering his time for Career Ministry and consulting their members regarding many aspects of their search for new opportunities and careers.

Threadbare – Not Just Another Pretty Face

“When you bust through all the layers of brevity and you have shaken all the hands of hope, you can begin to share the depths of depression joblessness can bring.”

This pretty much sums it up if you are over 50 and looking for employment.

Reg – Not Just Another Pretty Face.

When I decided to do this story about my good friend, Reg Lepper I thought maybe it would help him by building on the social networking he had already begun on LinkedIn and Facebook.

As I began learning more from him about his 27 plus year career at Hartmarx, known for its Hart Schaffner & Marx and Hickey Freeman suits, and for making President Obama’s inauguration tuxedo and topcoat, I realized the complex struggle he and his cadre of sales professionals and the plant workers endured.

The company and its United States subsidiaries filed for bankruptcy in January, 2009. Workers threatened to occupy Hartmarx’s plant if the company’s creditor, Wells Fargo Bank, attempted to lay off workers and liquidate the company’s assets.

In August 2009, Emerisque Brands UK and its partner SKNL North America completed their purchase of Hartmarx.While Reg survived the bankruptcy of Hartmarx, the acquisition, ultimately of a foreign owned conglomerate based in India, many of his friends and fellow employees lost their jobs.

Not to be outdone Reg took it upon himself to write an impassioned plea, (click on the link “a letter to the President”) a letter to the President of the United States, Barrack Obama, the beneficiary of the afore-mentioned Hart Schaffner & Marx suits.  Fifteen (15) months after the acquisition Reg, too lost his job.

Like many who are unemployed, Reg wants to work.  He wants to support his family.  Like millions of Americans, there have been forks in the road and to make ends meet, he needs a job.  Reg is, as I describe him on LinkedIn.com business social networking site.

Reg’s now been unemployed for 7 months.  Not for lack of trying.  Reg has employed every means of looking for work.  Shunned by “head hunters” most likely due to his age, Reg is 64.  I can personally vouch for the fact he doesn’t behave or look a day over 30… OK so he looks a bit older, but he’s a firm believer in exercise, has been a long time distance runner.  Now his knees are telling him he needs to go shopping for a good bike – cheap!

That aside, Reg has been and is actively looking for work.  Sending out his (click on the link to Reg’s “resume“) resume doing  job interviews, volunteering his time for Career Ministry and consulting their members regarding many aspects of their search for new opportunities and careers.

Reg isn’t alone.  This is a nationwide plight affecting thousands of households across America.  If you are over 50 and unemployed in today’s economy, you could be facing many challenges including a mortgage underwater.  In such cases, how can you move to accept a job offer across the country?  What if you took a second mortgage out to pay for your kid’s tuition?  What if your kid is living at home because he or she can’t find a job or can’t afford to make ends meet on their own?

So is Reg’s story only about being a high income earner and over 50 an age related layoff?  I began to see there are many other dynamics in play.  Those dynamics include government and politics; how an increase in payroll taxes on corporate America has impacted US manufacturing jobs; and the shift in manufacturing jobs overseas.

Add TARP and “too big to fail”. i.e., Wells Fargo into the picture.  Let’s not forget the unions. Hoping to save their jobs and start a national movement, Hartmarx workers were pressuring Wells Fargo, the company’s main creditor, to approve the sale of Hartmarx to a buyer that would keep it alive instead of liquidating it and most likely putting its celebrated labels on suits made overseas, The New York Times’s Steve Greenhouse reported.tty face.

While I’m not going to rehash all the events which took place and detail the timeline I think it is interesting to point out there were a number of high profile players involved in the decline of the 124 year old company.

While researching this debacle 9 out of every 10 – news articles or posts reference corporate greed or the big bad bank, in this case Wells Fargo, as the culprit.

“That begs the question, “who buys Hartmarx suits?”

The answer is, “Wall Street bankers.”  OK, so who is demonizing Wall Street?  Obama and his posse, including Dick Durbin, Chuck Shumer and Barney Frank those who were championing the case for Hartmarx and union labor against Wells Fargo.

As reported by Progress Illinois:   The news of a potential liquidation (of Hartmarx) caused workers, union leaders, and members of Congress to spring into action to aid the company, which employs 3,000 people nationwide, including 1,000 in Illinois.  Rep. Phil Hare, who spent 13 years as a Hartmarx employee, described himself as “livid” at the bank, which accepted $25 billion in federal bailout funds. He went on to enlist the help of Rep. Barney Frank (D-MA) and Sen. Chuck Schumer (D-NY). Rep.  Jan Schakowsky, whose great-aunt found a job with Hartmarx after emigrating from Russia, called Wells Fargo CEO John Strumpf and urged him to keep the company running.  Illinois Treasurer Alexi Giannoulias, meanwhile, sent a letter to Strumpf threatening to sever the state’s business with the bank if Hartmarx was ultimately liquidated.

Days after suit maker Hartmarx was sold to Emerisque and its Indian partner S Kumars Nationwide Ltd, SKNL a textile giant three US plants of the clothier have been shut down resulting in the loss of over 500 jobs.  Not a peep out of President Obama, then or now and the Hartmarx factory making his suits in Des Plaines… still open.

Obama, proudly flashing the Hartmarx label

While they may have saved some jobs, politicians and union bosses who should know better and who have voted consistently for more government and more spending weren’t helping the cause.  They may have acted like they are helping Hartmarx employees but their votes for higher taxes and more spending were helping to drive manufacturing jobs overseas.

Reg, on the other hand took it upon himself to champion the cause for Hartmarx workers.  He wrote a letter to the President and stirred the political “hornet’s nest” to get politicians pontificating and deserves a lot of credit for saving US worker’s jobs.

Let it be stated, from all accounts, Emerisque, a British private equity firm working with SKNL, has been doing all it can do to promote and keep the US plants open. In fact, Bud” McCullar, a partner at Emerisque called Reg and commented on how much he cared about the company and fellow employees.  Here’s a quote from Mr. McCullar on Reg’s LinkedIn profile.

“Reg is the consummate seller for an ever evolving apparel and consumer products segments.  From presenting to closing, ever the professional.”

There’s a great book called Built to Last written by James C. Collins and Jerry I. Porras.  A very dear friend of mine recommended the book to me.   She has been fighting breast cancer for the past 10 years or more.  Apparently she, too, is “built to last.”  Thank God.

The authors define their choice of successful companies’ continued success to be built on “core values” and continued innovation by trying many things through change and recognizing and staying with what works.

If you are the management (CEO) of a company large or small it is your job to see to it you take care of the bottom line and all that goes with it.  That would be principally “cash  flow” management.  Too often, cash flow management is lost on CEOs who are paid for short term gains which inevitably cause long term pain.

That’s why small business is the backbone (more than 70 percent) of the US economy.  For small business cash flow is king.  Our only short term goal is to stay in business, cash flow and grow.

Maybe if more corporate giants and Wall Street bankers had stuck to their core values we wouldn’t be in as big a mess as we are now in today?  Case in point, the merger and acquisition (M&A) frenzy in the 90’s.  Corporate giants, including banks, joined in the M&A rush, to the extent some industry experts were predicting there would only be 3-4 large bank holding companies left in America.

Hartmarx too, jumped into the fray with an acquisition in late 1996.  They added two more in 1998.  In late summer 1999,they added another.  Maybe these acquisitions were good for the company.  I’m not here to judge.  What’s intriguing about the acquisitions is the correlation with offshoring.

In the 1990’s Hartmarx began the offshoring of production facilities to control costs. During that period, they closed ten domestic factories and shifted production to the Far East, Mexico, and Costa Rica.

Someone should have written a book titled Built to “Be” Last – The Decline in Manufacuring Jobs in America – as American manufacturing companies began moving production overseas.

Now here’s the strongest argument yet to keep as to why there are fewer and fewer manufacturing jobs here in America.  If it were not for payroll taxes many more manufacturing jobs in America would have been saved.

While everybody was pointing fingers, blaming everyone but themselves for plant closings and lost jobs, you need not look further than, “it’s payroll taxes… (I’ll let you finish the sentence).”  Granted corporate greed is a factor here.  The problem is many large corporations are multi-national and feel the pressure from foreign competitors not burdened with the higher payroll taxes on workers.

Our government raised payroll taxes in April 1983.  The illustration here shows the investment US corporations began to make overseas according to PoliticalCalculations.com as “unintended consequences” of the payroll tax increase.

If you are a “for profit” company and it is your job to increase shareholder value, you are going to look for ways to lower your costs.  Increasing the payroll taxes on American workers was a major impetus to shift American manufacturing overseas.

We vote to place politicians in office to spend our tax dollars wisely.  They don’t.  On the other hand, we vote with our investment dollars to allow corporate “greed” to profit on the backs of American workers.  They do.

It’s time politicians wake up and reverse the course of lost manufacturing jobs by eliminating payroll taxes and adopting  the FairTax – see www.Fairtax.org.

Ultimately it is up to us as individuals to make the right choices.  This debt crisis is our wake-up call.  Let’s get back to our core values.  If you ask Reg it’s about God, family the desire to contribute his tremendous talent and work ethic to a company and a country “built to last.”

Made in the USA doesn’t have to be about politics or unions.  My good buddy Reg and many of those that have suffered the “unintended consequences” of increases in payroll taxes and lost  manufacturing jobs, will find no comfort here.

For more on Reg click here resume.

How fortunate am I?

If a tree falls in the forest and nobody is around, does it make a sound?

I have been bowed over in anguish over a job lost; I have placed my hands over my face and head, elbows to my knees gasping for breath; I have barricaded myself behind closed doors.

So, I have often wondered, does a job lost make a sound?

If you have asked our government, technically the answer to both questions is , “No.”

I would have to agree.  Neither seen nor heard, you’re  on your own.

I have experienced both, the latter being much more traumatic, although both are deeply disturbing, I would have to say the tree was less personal and the lesser of two evils.

Symbolic in a fashion, like our government, the tree had been leaning.  It’s weight no longer sustainable, it roots no longer able to bear its growth.

I was deeply affected by the sight of the fallen tree in its magnitude.  It’s beauty and majesty held me in awe.  I often crossed it’s path, never imagining it’s demise.

Falling across a sidewalk, in a city park, the tree was swept away in a day; a series of sawing, grinding and chipping away.  At times the noise was deafening.  And then it was gone.

I, too, had moved on.  Picked myself back up.  Started a new venture.  Today I am rooted strongly, my business supported by faith, family and my business.  Supported by partners, fellow employees, suppliers and customers.

How fortunate for me, I am not a tree.

Like Fine Wine…

Silver Oaks Vineyard

The unemployment jobless rate has jumped for those over 55 from 3.2% to 6.8% since the 2007 recession began.

This is an opportunity for small businesses looking to reduce the risks normally associated with hiring.

As an employer, you might consider “like fine wine, the over 55 candidates should be getting better with age.”

Rule Number One: “Ready to drink.”  Most wines available today are ready to drink (0ver 90%).  If the price is right drink it now.

Heard recently from someone over 55, unemployed, highly qualified and experienced in their line of work.  Someone whom I hold in high regard,

“I feel like I’m letting my wife, my kids and my grandkids down.”

This alarming revelation from someone heretofore has exuded confidence, success in; and dedication to; his family and his career like none other.

Over 55 and unemployed, most workers are eager to reenter the workforce.

Rule Number Two: “Taste it.”  There are many experts out there that will tell you what wine to drink and when.  My local wine shop agrees to a point but is adamant about one thing, “it comes down to you and your own personal tastes and preferences.”  The expression, “look good on paper (label)” is a common misnomer.

If you are hiring and you are a “seasoned professional” yourself, you don’t have to look over your shoulder twice to find someone with whom you can relate in the over 55 crowd.  Put these new hires through a probationary period.  They will understand they need to “earn their stripes.”

Rule Number Three: “Preservation of a good wine requires proper resources and planning.”  If you can’t afford to wait and don’t have the proper means to store your wine, drink it now.

In business, when hiring I like to use the expression “hit the deck running.” If you can’t afford to mentor, shadow, train or hire an apprentice or wait for a new hire to become productive, generate revenues, replace intellectual property, hire experience.

Rule Number Four: Price doesn’t dictate taste or value: There are winemakers out there ranging from Cameron Hughes (CH) to garage winemakers who produce excellent wine at excellent values. Famous high end growers in Napa, Sonoma and other areas sell their surplus to winemakers like CH who produce great wines at great values.

Look for experience first. College degrees, certifications, etc… is no substitute for the real deal. Many of the over 55 crowd have been “through the war.” “The proof of the wine is in the tasting.”

Some great reference sites:

http://www.staythirstymedia.com/201107-059/html/201107-sipprelle-washington.html

http://www.staythirstymedia.com/201107-059/html/201107-cavaliere-starting-over.html

http://politicalcalculations.blogspot.com/2010/08/teens-vs-geezers-in-us-job-market.html

Rejection wasn’t my strong suit!

The difference between Fred and myself?
Fred knew when he was lying.

My first job out of college was to work for ACME Forms.  My Dad owned ACME. Dad was the only full-time employee.   Business was good.

I joined my Dad as a sales rep in 1974. We were a force of two.  My Mom was the part time administrative support person and the mother of six.   I was the future.   It was a shaky start.  My job was to get new business.  I used the phone to solicit appointments.  I can remember my voice quaked and my message was ill-prepared.  After exhausting all legitimate leads I was proffered, by phone, I hit the road.

My first cold call, “cold “ being the vernacular used for an unsolicited visit on an unsuspecting business to make a sales pitch.  I was a major contributors as to why there are so many “No Solicitors” sign on doors.

Like the polyester plaid I was wearing, rejection isn’t my strong suit.  I have to admit there were days I could not face the day ahead without becoming physically ill, cramps and vomiting, anticipating the rejection that inevitably lay ahead.

For better or worse, most of the businesses I “solicited” on the south side of Chicago, were unaccustomed to a 21 year old young man in polyester and a “pleather” briefcase showing up at their door.  My first “sales call” and I use the term loosely, required considerable surveillance.  I drove around the block several times. In the end, it was a relief to just to be dismissed.  To hear a simple “no thanks” was a victory, of sort.  I had broken the sound barrier.  I had made contact with the other side.  Soon, I was making 20 cold calls in a day.

Thankfully gas was 30 cents a gallon!  My father would get a call from someone I had visited and he would say, “Yes, that’s my son, he’s like manure, he’s spread all over the place.”  The message was loud and clear, I needed to take the next step, get to the next level.

Speaking of manure, here’s a great joke from Ronald Reagan, only takes a minute, during one of his speeches.  Precious really.  Good clean fun!

I needed to convince my prospects I wasn’t just another pretty face in plaid polyester.  My contacts were bewildered, annoyed, amused, indifferent or thankfully, on rare occasion, sympathetic to my pitch.  It’s simply amazing.  I became accustomed to the word“no”.   I managed to solicit a cadre of variations   theme to the extent I began to expect and anticipate the response.  I learned to take a “no” and solicit another.  As my skin thickened and the manure piled higher, I was able to garner a “maybe” here and there and occasionally a yes!  It was the “ying and the yang” thing, “Yes means No” to the extent a Tibetan monk would have been proud.

Later, as a regional director at a large corp. at the sage age of 28 years, where I managed more than 70 neophyte sales reps in 10 states, I became well known for the expression, “lose more orders”.  My mantra was the more orders you lose, the more opportunities you have to win.  Spread that manure!  Well not exactly…

Anyway, my dad fired me.  he put me out of my misery!  His too.  He said I needed more experience.  He was right.  I was keeping him too busy  spinning his wheels.  At the time, I was devastated.  I finished the blueberry pancakes my Mom had made me.  I left town to seek employment.  I stayed with the in-laws while looking for work.

I painted their house for $70 bucks, but I painted their windows shut, so we were even.  I found a job right before I was evicted.  But there’s more to the story…

Note:  Please help us get the good word out.  Share us on your favorite social media site and Stumble Upon.  Thanks.

Stranded! Kim Tran, an American Success Story – Part Two

Kim and her family survived one major ordeal only to face new challenges landing on a small island short of the island of Pulau Bidong, Malaysia.  Two days and nights later they would land on Pulau Bidong and begin an eleven (11) month odyssey on the island. Hard to believe their flight and their plight was perceived a blessing, but a blessing none the less.

There were thousands of their neighbors, friends and relatives who were less fortunate.  Young children, who’s parents had bought their freedom fell victims to pirates, were raped, had their possessions stolen, were thrown overboard or perished from malnutrition or starvation.  Those who remained behind in Saigon, with children too young to travel or couldn’t afford to buy their freedom met similar fates.

Pulau Bidong, one of the scenic and uninhabited islands off located off Kuala Terengganu, is often remembered as the temporary home of the Vietnamese boat people who fled their war-torn country in the 1970s. Out of the estimated 800,000 Vietnamese who left their country during this period, the biggest proportion, more than a quarter of a million, landed on their shores.

Although the island has the capacity to provide shelter for 4,500 refugees at any one time it took up to as many as 20,000 people at one stage, at the height of the arrival of the boat people. Pulau Bidong served as a half-way house for these people before they were sent to other countries, including the United States, Canada, Australia and several European countries, and it took time to grant approval to those qualified to be accepted as refugees. Those whose applications were rejected were sent to the Sungai Besi Refugee Camp, where they were later forcibly repatriated back to Vietnam after the war.

In the early stages, the refugees, some with nothing except the clothes on their backs, ate anything they could find on the island including monkeys, frogs and squirrels. The wildlife population was decimated. To ensure the refugees got humanitarian aid and better living conditions, the UNHCR through the International Red Cross supervised the activities on the island.

Long-houses and offices made from wood from the local forest were built and the boat people were provided with better basic needs and amenities such as food, schools, workshops, electricity and water. Perhaps to make it just like home, the camp was subsequently turned into a bustling mini Saigon. It had the trappings of a township – post office, church, temple, tailors, hair salons, sundry shops and even disco and bar. One part of the beach was even named Pantai Cina – China Beach – after its more famous counterpart in Vietnam.

In Kim’s own words…

Later I had learned the aid ship following us was a World Vision Missionary ship.  Approaching land, our boat had stopped once the propeller had stuck in the sand.  The boat had begun to tilt.  Someone had yelled “get off the boat as quickly as possible.”   The boat was taking on water.   The men got off the boat and assisted the women and children toward the shore.  I remembered as I walked toward the beach, my head felt heavier than my body.  Once everyone had gotten to shore safely, each family cleared an area for their family and settled on the beach.  The women used whatever spare clothing they could find to cover the sand, so the elderly and children could sit down. While everyone was busy setting up camp for the night, I looked out at where the boat had been.  Within minutes, it had sunk tail first.  I could not believe it.  We were all stranded on this small island with limited food and water supply (of course, I was too young to worry about food or drink, I just thought of how lucky that I did not drown).  Some people from our boat started to look around the island and search for help but did not see anyone else on the island. The men continued to look around the island and talked among themselves.  The women were asked to occupy the kids.  Our caretaker, Anh, told us stories to help us sleep but I could not sleep that night.  I heard too many strange noises close by.  I stared into the sky.  It was clear with plenty of stars out.  I looked again to the horizon.  There was no remnant our boat had ever existed. 

As the sun rose a boat with Malaysian soldiers approached.  The soldiers told everyone on our boat to surrender all of our gold and valuables to them for safe keeping.  They assured everyone that these items would be recorded and returned to us, once we had been accepted by and ready to depart to a new destination.  Most of the people on our boat were skeptical and didn’t want them holding their valuables.  Finally, the soldiers demanded that if no one surrendered their valuables, we would have to stay on this island until they got what they wanted.  So families started to bring a few pieces of gold to the soldiers.  My dad quickly told my sister, My, and other sisters to keep some gold hidden under their clothes.  My family gave up approximately 50 pieces of gold to the soldiers.  At the time, we didn’t know the exact value of the gold.  The soldiers wrote something down (in Malaysian) and had each family sign.  We had no idea what they had written on those documents.  We believed that the gold pieces were as good as gone.  My dad just considered it payment so we could leave the small island in peace, a down payment on our future.

After this, they left us alone and told us that they would call for assistance.  At that moment, everyone was just relieved, happy and excited that everyone had found FREEDOM.   Later that day, someone was stung by a poisonous sea urchin.  The poison spread so quickly that she went unconscious.  The soldiers called and asked for immediate rescue.  That evening, the rescue boat came.  It only took her and her family and to leave the island first.  They would not take anyone else who had been stranded.  The soldiers pushed the others away from the motor boat.  Someone explained that more boats would be back tomorrow for the rest of us.   That news calmed the remaining people.  One more night, we spent on this isolated island.  The next day around noon time, several boats arrived.  We all packed whatever belongings we had left and we headed toward these boats.  I remembered treading through the clear blue water and attempting to avoid stepping on jelly fish of all colors and sizes that had covered the island’s shoreline.  Luckily no one else got hurt that day.  It was a short ride to a larger island called  Pulau Bidong, where my family would reside for approximately 11 months.  There were plenty of adventures and obstacles to come.

 As we approached new land (Pulau Bidong), we saw the wood dock.  We could see the people on the beach that were Vietnamese by their clothing, which got us all very excited.  Side note:  We all had thought the boats were taking us to main land of Malaysia.  Come to find out, this new home for us all was a refugee camp.  After all of us had gotten off the motor boats, each family looked for a spot for our family on the beach to settle.  Hunger finally hit my family fast and hard.  We were starving. We hadn’t eaten food in several days.  We had only drank water or something close to it.   

There was very little rice left to feed my family of 16 members.  We had to cook rice in a broth to have enough for my family to share.  We shared a small half bowl of white rice soup between us.  We passed the bowl to each family member in turn to sip.  My family had never suffered hunger.  This was a very humbling and frightening experience.  We were a proud family living comfortably to a family starving within a span of 4 days. 

Since the boat that transferred us to Pulau Bidong was the 23rd boat that had arrived at this camp, it was labeled number 23.  The population on Pulau Bidong Island at that time was roughly 40000+ people.  Our boat was assigned to the D or B area of the island.  This was how the island officials would divide and find the families.   That night we slept on a bank along the shore of the island.  The next morning, each family was shown to where we were to live.  When we got to our new home, it was just a patch of dirt.  It was up to us to build a shelter.  Unfortunately for my family, we didn’t have the skill nor the know how to build a structure of any kind and we would rely on other refugees to assist us.  We were tired, fatigued and hungry.  We slept with a plastic tarp for cover.  That 2nd night, thunder and lightning woke us, the rain water soaking us beneath the tarp.   We picked up our belongings to avoid the rain from ruining them.  The rain was so heavy, it poured down the hillside.  We all stood till morning and then we had were provide help to start building our new home. 

My dad and brothers went up the hill to gather woods and branches.  My family had many restless nights in the beginning.  To top it off, I had chronic Asthma attacks.  My family could not get me immediate medical attention.  We had to wait until our family was officially registered into the refugee residential list.  It took two days for the process to be completed.  We were helpless.  We went from a well-to-do family to doing things for ourselves.  It was very difficult life-altering event for our whole family.   Though time was all we had, my family was forced to quickly adapt to our new lives. 

Life on Pulau Bidong – finding clean water was a problem

My family life on Pulau Bidong:

My siblings and I shared one bed. There were 3 beds total in our home.   All of our beds were made with multiple and  uneven branches tied together.  But it was better than the dirt floor.  It was very difficult for my elderly grandmother.  She could not sleep on these beds.  Later on, she bought a wood plank that came from a wrecked boat.  This was used to make a more comfortable bed for her to sleep on.   For cooking, we dug a hole and mounted several rocks for a fire pit.  Other appliances and supplies, we had to buy with gold or money depending on the sellers.  All families received some supplies from the United Nations like rice, instant noodles, and beans.  Note: This is why I dislike beans, especially kidney beans.  To earn a living, my older siblings would buy and sell fresh fruits and others products from a lady, whom was the longest survivor on this island.  This lady would buy her inventory from Malaysian civilians that sail by our island.  The island was deemed a gold mine; for without gold or money no one would survive the hard life.  There was plenty of price gouging.  For instance, one bottle of Coca Cola, which cost 34 Cents, was sold for a $1.00.  This was just a small example.  There was no employment on the island. So, people created their own jobs. 

Some climbed the hill and cut trees for trading with those in need of lumber for shelter or for firewood.  My oldest brother, Jimmy, took on a risky business.  He swam offshore to where Malaysian fishermen boat drifted by.  The fishermen would bring different items to sell items such as axes; hand saws, tents, even cookies, which were in demand in our camp.  Malaysian police patrolled and would beat or kick the sellers and the buyers of these goods.  They would chase off the fishermen. One time, Jimmy had bought 20 axes as the policemen’s canoe was approaching.  Jimmy had to jump off the fisherman boat. The weight of 20 axes sank Jimmy to the bottom of ocean floor.  He panicked but would not give up.  He managed to drag the axes to shore.  Lucky for Jimmy with the weight of the axes he sunk quickly, otherwise the policemen would have beaten him with their sticks regardless if he had surfaced too quickly. 

For drinking water, there were only a few public wells which supported the large population on the island.   We would travel for miles, stood in a long line.  It could stretch for miles and we waited our turn.  Once we reached the well, we would gather a bucket of water.  Public wells soon went dry.  People started to dig their own wells.  Before the water system was built, most private wells were only used for bathing and washing.  The island was undeveloped and not ready to handle people especially large populations.  No sanitary system existed.  Heavy rain would contaminate the water supply and jeopardize the fresh water supply, which made everyone’s life more miserable.  Later on, the United Nations brought in piping and helped build a water system that transferred fresh drinking water for everyone on the island.   

My family tried and gradually adjusted to the lifestyle on the island.  Yet we would continue to pray and hope for a miracle that some country would sponsor us.  My family was low on the list for sponsorship for several reasons.  We were not a part of US military services or affiliated in anyway.  My family was not classified as a priority at that time, the US delegates could not process the sponsorship right away.  My family could only hope and wait for acceptance based on a religious sponsorship.  The biggest problem was the size of my family.  Most groups did not have the financial funds to sponsor 16 people. Our lives on the island were like the movie Groundhog Day and seemed hopelessly mundane.  We all lived day-to-day as  best we could. Churches and temples were built.  W donated wood, tree, and tents.   My brothers, sisters and I would spend our spare time by studying Basic English at any church or temple that offered free classes. 

Who is the shy one? Kim and family – USA – airport

When the last of these boat people left the island in the early 1990s, what remained were mute reminders of recent history: charred wooden buildings and rotting huts which once housed about a quarter of a million boat people since their first arrival in 1978.

Today, the only welcome for visitors to the beach of Pulau Bidong is a barren beachfront stall and glimpses of buildings heavily hidden by overgrown brushwood and bushes. Only emptiness, signboards with Vietnamese characters and names are still on display – ghostly reminder of the past.

Kim recently celebrated her 10th anniversary at Integra Business Systems, Inc.

See Part One…

Note:  Please help us get the good word out.  Share us on your favorite social media site and Stumble Upon.  Thanks.

Kim Tran, an American Success Story

Kim Tran

Kim Tran has come a long way.  Perhaps farther than most people, over 12,000 circuitous miles from Saigon to the US, settling in the Tampa Bay area; and further than most IT professionals, from a seven (7) year old Vietnam refugee to a Team Leader; a highly respected and valuable technical support representative with over 9 years of service at Integra Business Systems.

When most children her age were contemplating Kindergarten, Kim’s life lessons were forever altered when South Vietnamese President Duong Van Minh delivered an unconditional surrender to the Communists in the early hours of April 30, 1975. The few remaining Americans evacuated Saigon.

There are all kinds of connotations surrounding the term “boat people”.  Here at Integra, when we think of “boat people” they are personified in Kim Tran.  She’s a person with an easy smile and an even easier laugh, albeit more of a shy giggle.   We at Integra are fortunate to have our very own refugee (survivor) of an era of trauma and suffering that once was the aftermath of the Vietnam War.

KIm Tran – Upper Right with Family in Cho Lon

Many people think of Vietnamese refugees, as only those who were fleeing the country in 1975 as the Americans left Vietnam.  In fact, a large number of refugees “boat people” didn’t flee Vietnam until the late 1970’s when China decided to invade Vietnam.

The Chinese began financing the Khmer Rouge in Cambodia as a counterweight to the Vietnamese communists at this time.  The Khmer Rouge launched ferocious raids into Vietnam in 1975–1978.  Vietnam responded with an invasion that toppled the Khmer Rouge.  The conflict between Vietnam and Cambodia escalated in 1978.  In response, China invaded Vietnam in 1979. The two countries fought a brief border war, known as the Third Indochina War or the Sino-Vietnamese War.

The short but bloody border war with China a year later resulted in a deliberate policy to encourage the departure of ethnic Chinese(Hoa) from Vietnam.  From 1978 to 1979, some 450,000 Hoa left Vietnam by boat as refugees or were expelled across the land border with China.

In the late 1970s the Socialist Republic of Vietnam took increasingly drastic action to transform the capitalist economy of the south into a socialist one and the Hoa in Vietnam were disproportionately affected, leading to the first wave of ‘boat people’, fleeing the Vietnamese communists, primarily from the South, beginning in April 1978.

Cho Lon (Saigon’s Chinatown)

Kim was a seven (7) year old and a victim of circumstance.  Beginning in 1975, the Hoa bore the brunt of socialist transformation in the South (Vietnam).  An announcement on March 24 outlawed all wholesale trade and large business activities, which forced around 30,000 businesses to close down overnight followed up by another that, banned all private trade. Further government policies forced former owners to become farmers in the countryside or join the armed forces and fight at the Vietnam-Cambodia border and confiscated all old and foreign currencies, as well as any Vietnamese currency in excess of the US value of $250 for urban households and $150 by rural households. While such measures were targeted at all bourgeois elements, such measures hurt thec Hoa the hardest and resulted in the takeover of Hoa properties in and around major cities.  Hoa communities offered widespread resistance and clashes left the streets of Cho Lon full of corpses.  These measures, combined with external tensions stemming from Vietnam’s dispute with Cambodia and China in 1978 and 1979 caused an exodus, a majority of the Hoa, many who fled overland into the province of Guangxi, China, from the North and the remainder fled by boat from the South.  Sadly, officials estimated that nearly one-third of these “boat people” perished at sea from starvation, drowning, and pirates, problems that increased when some Asian countries began turning away boat people.  By the end of 1980, the majority of the Hoa had fled from Vietnam.

This is the story of one of the survivors, one of the Chinese refugees “boat people” from the South and her family; our very own Kim Tran.  Kim Tran, a Team Leader and Technical Support Representative for Integra Business Systems, Inc. since June, 2001 will be celebrating her 10 year anniversary with Integra next year.

In her own words…

“Like many other immigrants after the fall of the South Vietnam or Saigon, my family and I had fled from our country in search of a better life.   My name is Kim H Tran.  What I am about to share is my recollections of my family’s escape from Vietnam.  This is my first time ever that I have written about this.  The event started when I was about 7 years old.

My family was financially well off before we left Vietnam.  We lived in downtown Saigon Cho Lon (Big Market), Vietnam.   I remembered after the war in 1975, many lives, including my family’s, changed forever.  The communist soldiers seized and captured what they deemed to be theirs, which was everything valuable…  Then they posted soldiers at each house and business 24/7.  We had two soldiers posted in front of our home.   Their job was to monitor everyone and every activity.  Large businesses shut down and migrated to other cities. Many families lost family members to the communist’s cause, either by choice or by involuntarily draft.  Saigon was no longer an energized and vibrant city.  It was  replaced by turmoil and confusion.  After the war, my family’s schooling was interrupted.  I remembered being sent away to our plantation in Long Khanh,  for several months then rotated to a factory in My Tho, in another city, for several more months.   My grandmother didn’t want to retain anyone who might attract attention to our home and businesses.  As a consequence, those who cared for my siblings and I (our caretakers) were let go except one, Anh.  Anh was presented as one of the sibling in my family to the soldiers.  
 
One day in 1978, I was awokened by my mom.  I was told to be quiet and get dressed.  She gave me 2 sets of clothing and I was told to wear them both.  I was instructed not to bring any of my personal belongings.  Once my younger brothers were dressed, we were led  by someone to the river.  My grandmother, mom, 4 younger brothers and several other people and I got into the small canoe. 

 The oarsman took us all along the river, which led to the open channel. 

Vietnamese canoe owners were paid to transport passensgers to fishing boats.

As we approached daybreak, two patrolling soldiers in a canoe came from the opening of the channel traveling in the opposite direction of our canoe.  They asked the oarsman, where we were headed.  The oarsman replied, “To a wedding across the way.”  I forgot to mention, we had a passenger pretending to be a bride in our canoe.  The soldier inspected the canoe and passengers and we were allowed to proceed on our way.  As their canoe disappeared, the oarsman and several other people began to row toward the ocean as fast as they could.

There was a planned rendezvous with a larger boat.  We finally reached the bigger boat, all of us were rushed onto the boat and we proceeded quickly below to the engine room.  And it was there that my mom, my younger brothers, several other people and myself stayed for days and nights.  We had neither food nor drink.  I couldn’t tell if it was night or day just darkness all around me.  One day, I was awakened by a soft voice calling my name.  I could barely open my eyes due to fatigue.  As I struggled to open my eyes, I saw a bright light crack open and slowly got wider.  I saw a small arm passing a cup toward my way.  I tried to raise my arms to grab it but my arms felt too heavy.

Someone close to me grabbed it and passed it to me.  First sip, I couldn’t tell what I was drinking.  It tasted lemony but salty and smelled funny.  I pass it back but someone encourage me to drink a little bit more to quench my thirst.  I replied I can’t drink, it tasted so bad.  A soft voice told me, yes but tried anyway.  I took another small sip and passed it along to someone else.  That was the first time, I saw a glimpse of daylight since my family and I boarded the boat.  It seemed like an eternity in the darkness. 

Vietnamese Fishing Boat #23 used by “boat people” in mass exodus.

Later that day, the light shined through from the same opening.  People were allowed to come up on deck to get fresh air.  One after another, people rushed to get out of the pit, as I called it.  My brothers, mom, and I weren’t able to reach. My mom was carrying my youngest brother; he was just a toddler then.  Someone jumped down from on top and took us kids up one by one and lifted us onto the deck. 

I got my first breath; the fresh open air filled my lung so quickly that it hurt.  I felt a boost of energy.  We were then allowed to stay above, seemingly safe from danger.  I looked out onto the ocean and as far as my eyes could see, all that surrounded us was the deep, dark ocean.  No birds or land in site.

As evening came, someone yelled out to get everyone below.  Once more, we were rushed down into the dark, smelly, pit of hell.  Everyone was told to keep silent.   A lady sitting next to me was pregnant and had a toddler.  The toddler wasn’t feeling well and started to cry.  Up above the deck, someone hushed us and told us all to keep the kids quiet.  This lady had to quiet her child by using her hand to cover her toddler’s mouth.  She held her child close to her body.  It seemed like hours.  The engine grew louder as it strained for more power.  The smell of engine oil burning became even stronger and almost unbearable.  The boat rocked violently from side to side with such force that people were thrown one on top of another. 

Soon I heard voices but I couldn’t recognize what was being said.   I heard a lot of commotion above me, but I couldn’t see anything but darkness.  Someone opened the hatch from where we were hiding below and spoke out.  I still couldn’t understand what that person was saying.  Another voice said, “It’s OK, come on up.”  People slowly climbed out one by one, all of them frightened.  When it was my turn, I remember a pair of large arms grabbed me and pulled me up.  I was passed to another person.  I must have blacked out. 

When I came to, I was on a big ship.  Later I learned it was a World Vision missionary ship.  People were talking strange, I couldn’t understand word.  I found myself wearing a strange think woven sheet around me.  Someone passed me some French biscuits (cookies).  I received several shots in the arm.  They directed me to follow the crowd towards our boat.  There was more turmoil back and forth from those on our boat with those on the ship.  Women from our boat started crying, which led us kids to also cry.  In the end, unwillingly, we had no choice but to board our smaller boat.  The ship departed but followed us for a time.  Morning came and evening came.  We felt lost and abandoned.  The rescue ship long since disappeared.   As our boat traveled on the open ocean, seemingly aimless, I saw wood planks floating very close to our boat.  First there was one, then another and then even more.  People started to worry.  Then the captain on our boat yelled out, “I see land ahead.”   The mood on our boat changed from one of doom to one of relief.  The boat grounded.  Those who could got off the boat and assisted the others to shore.  They carried women and children on their backs.  Once on dry land, I rememebered looking back and watching the boat sink into the sea.  We were stranded.

Kim has recently celebrated her 10th anniversary at Integra Business Systems, Inc.

To be continued… see Part Two

Note:  Please help us get the good word out.  Share us on your favorite social media site and Stumble Upon.  Thanks.