While Big Government Talks the Talk – Small Business “Walks the Walk”

Follow us, Mr. President.  Follow our sisters and brothers who make up the heart and soul of America.  We “walk the walk.”  Our families,  friends, neighbors and millions of Americans walk in our shoes, share our successes and failures.

We truly live the American Dream, Mr. President and the miracle of it all is we spend many sleepless nights living it and we dream still.

Like our brothers and sisters in small business across the country, we dream someday, we can “talk the talk” and someone in big government will listen.

We are a software development company, a small business founded over 25 years ago.  We currently employs over 35 full time employees (FTEs). Our slogan is “advancing the paperless office.”  Our company fits the mold with regard to President Obama’s State of the Union address when he talks about “innovation” and ”poised for progress.”

Are we wrong or was the President’s  entire speech crafted from the pages of the book, The World is Flat, by Thomas Friedman?   In Friedman’s book there are many enlightening passages with reference to America’s need for competitiveness with India, China and other progressive nation’s.  The book leaves you enlightened with with heightened anxiety.  What to do?  Move to Switzerland?

In an earlier post on this Blog, India and Switzerland are mentioned… “Other countries (our competition) are offering significant economic incentives and tax breaks to attract IT companies to do business in their countries, provinces, cities… in the case of Switzerland we’re talking “cantons”, like Schaffhausen, a canton in northern Switzerland who offer tax breaks to attract businesses and perks like an executive hotel near the Zürich airport.  Oh and by the way, the Swiss have figured out how to provide a National Healthcare plan that works.”

Generally speaking, we can hardly agree with the concept of one nation competing against another as opposed to one company competing against another.  Further, government intervention can only prevent “free enterprise” as opposed to enable it.  So in what context the president using these words?

As an example, if you do business with community banks, consider community banks to fall under the category of small business.  If we are going to have a TARP program, why stop with too large to fail?  Give community banks a chance to recover from their mistakes.  Better yet, forget TARP.  Let the big banks fail and the community banks can compete for the large bank customers.  Sure this is an oversimplification, but the facts are many community bank customers have been taken over by the FDIC in the last 12 months, more will follow.  Aside from the fact communities are disrupted, especially when 30-40 bank employees lose their jobs, their suppliers and taxpayers are left holding the bag.  Why does government get to choose who wins and who loses?

The president said, “We are a nation that says, ‘I might not have a lot of money, but I have this great idea for a new company.”   We have a great idea.  We have been building upon it for over 25 years.  Our software products are designed to eliminate paper.   Go green.

Obama said, “We are poised for progress. Two years after the worst recession most of us have ever known…”  We have managed to hold on to our entire staff of FTE’s throughout this recession.  There were no pay cuts here, no cut in benefits.  There were no raises either and we had to renegotiate our health care insurance to include higher deductibles.  That is and has been our investment towards the future.  We were able to retain and build with our people, intellectual property and now we are poised for growth.

You might think the portion of the stimulus, $19B plus, set aside to help health care providers purchase Electronic Medical Records (EMR) would help us.  Why does the government have to create a handout?  If it makes sense, why not do it?  We have a medical management company that said this about our software…

“The purchase of  Enterprise Content Management ECM software has allowed us to no longer store the voluminous amounts of paper that is indigenous to a medical practice. We estimate that the use of the ECM system has allowed us to store and instantly retrieve in excess of 1.5 million page equivalents. In the past, we needed 1 full-time FTE plus ~1000 sq. ft. of filing/storage space plus the necessary supplies to create tens of thousands of file charts, etc. Additionally, there were immeasurable man-hours in pulling charts/files, looking through them for the applicable data and then copying the information needed.”  References provided on request.

Unfortunately the fees to become certified as a vendor to work with the HIT program remain too costly, restricted to two certification companies which is all about politics and it is a bureaucratic nightmare to the extent only consultants are making money thus far.

The American Recovery and Reinvestment Act (ARRA) has set aside nearly $20 billion in incentive payments for physicians who adopt EHR technology over the next five years. In order to qualify for the up to $44,000 in incentives, physicians must be using “certified EHR technology” in a “meaningful manner.”  Excerpt from the “The Happy Hospitalist” blog.

Money and resources better spent, with greater certainty, lead us to “stick to our knitting,” which are financial institutions and financial services companies.

Government spending is largely hit or miss.  Tax relief, on the other hand is all about performance and performance would fuel the economy, not push some businesses or entities forward and leave others behind.

President Obama said in his speech, “In America, innovation doesn’t just change our lives. It’s how we make a living. Our free enterprise system is what drives innovation.”  

He needs to set down Friedman’s book and pick up Let My People Go Surfing,  a book full of inspiration with an explanation, written by Yvon Chouinard, founder and owner of Patagonia, Inc., maker of adventure equipment and clothing.   He exudes the true principles of entrepreneurship.

To the extent many entrepreneurs do, we “walk the walk” and we “talk the talk.”

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