Like Fine Wine…

July 6, 2011 1 Comment

Silver Oaks Vineyard

The unemployment jobless rate has jumped for those over 55 from 3.2% to 6.8% since the 2007 recession began.

This is an opportunity for small businesses looking to reduce the risks normally associated with hiring.

As an employer, you might consider “like fine wine, the over 55 candidates should be getting better with age.”

Rule Number One: “Ready to drink.”  Most wines available today are ready to drink (0ver 90%).  If the price is right drink it now.

Heard recently from someone over 55, unemployed, highly qualified and experienced in their line of work.  Someone whom I hold in high regard,

“I feel like I’m letting my wife, my kids and my grandkids down.”

This alarming revelation from someone heretofore has exuded confidence, success in; and dedication to; his family and his career like none other.

Over 55 and unemployed, most workers are eager to reenter the workforce.

Rule Number Two: “Taste it.”  There are many experts out there that will tell you what wine to drink and when.  My local wine shop agrees to a point but is adamant about one thing, “it comes down to you and your own personal tastes and preferences.”  The expression, “look good on paper (label)” is a common misnomer.

If you are hiring and you are a “seasoned professional” yourself, you don’t have to look over your shoulder twice to find someone with whom you can relate in the over 55 crowd.  Put these new hires through a probationary period.  They will understand they need to “earn their stripes.”

Rule Number Three: “Preservation of a good wine requires proper resources and planning.”  If you can’t afford to wait and don’t have the proper means to store your wine, drink it now.

In business, when hiring I like to use the expression “hit the deck running.” If you can’t afford to mentor, shadow, train or hire an apprentice or wait for a new hire to become productive, generate revenues, replace intellectual property, hire experience.

Rule Number Four: Price doesn’t dictate taste or value: There are winemakers out there ranging from Cameron Hughes (CH) to garage winemakers who produce excellent wine at excellent values. Famous high end growers in Napa, Sonoma and other areas sell their surplus to winemakers like CH who produce great wines at great values.

Look for experience first. College degrees, certifications, etc… is no substitute for the real deal. Many of the over 55 crowd have been “through the war.” “The proof of the wine is in the tasting.”

Some great reference sites:

http://www.staythirstymedia.com/201107-059/html/201107-sipprelle-washington.html

http://www.staythirstymedia.com/201107-059/html/201107-cavaliere-starting-over.html

http://politicalcalculations.blogspot.com/2010/08/teens-vs-geezers-in-us-job-market.html

Filed under Cheese, leadership, Musings, Rants, Small Business, stimulus, Talent, taxes Tagged with , , , ,

Rejection wasn’t my strong suit!

May 26, 2011 Leave a comment

The difference between Fred and myself?
Fred knew when he was lying.

My first job out of college was to work for ACME Forms.  My Dad owned ACME. Dad was the only full-time employee.   Business was good.

I joined my Dad as a sales rep in 1974. We were a force of two.  My Mom was the part time administrative support person and the mother of six.   I was the future.   It was a shaky start.  My job was to get new business.  I used the phone to solicit appointments.  I can remember my voice quaked and my message was ill-prepared.  After exhausting all legitimate leads I was proffered, by phone, I hit the road.

My first cold call, “cold “ being the vernacular used for an unsolicited visit on an unsuspecting business to make a sales pitch.  I was a major contributors as to why there are so many “No Solicitors” sign on doors.

Like the polyester plaid I was wearing, rejection isn’t my strong suit.  I have to admit there were days I could not face the day ahead without becoming physically ill, cramps and vomiting, anticipating the rejection that inevitably lay ahead.

For better or worse, most of the businesses I “solicited” on the south side of Chicago, were unaccustomed to a 21 year old young man in polyester and a “pleather” briefcase showing up at their door.  My first “sales call” and I use the term loosely, required considerable surveillance.  I drove around the block several times. In the end, it was a relief to just to be dismissed.  To hear a simple “no thanks” was a victory, of sort.  I had broken the sound barrier.  I had made contact with the other side.  Soon, I was making 20 cold calls in a day.

Thankfully gas was 30 cents a gallon!  My father would get a call from someone I had visited and he would say, “Yes, that’s my son, he’s like manure, he’s spread all over the place.”  The message was loud and clear, I needed to take the next step, get to the next level.

Speaking of manure, here’s a great joke from Ronald Reagan, only takes a minute, during one of his speeches.  Precious really.  Good clean fun!

I needed to convince my prospects I wasn’t just another pretty face in plaid polyester.  My contacts were bewildered, annoyed, amused, indifferent or thankfully, on rare occasion, sympathetic to my pitch.  It’s simply amazing.  I became accustomed to the word“no”.   I managed to solicit a cadre of variations   theme to the extent I began to expect and anticipate the response.  I learned to take a “no” and solicit another.  As my skin thickened and the manure piled higher, I was able to garner a “maybe” here and there and occasionally a yes!  It was the “ying and the yang” thing, “Yes means No” to the extent a Tibetan monk would have been proud.

Later, as a regional director at a large corp. at the sage age of 28 years, where I managed more than 70 neophyte sales reps in 10 states, I became well known for the expression, “lose more orders”.  My mantra was the more orders you lose, the more opportunities you have to win.  Spread that manure!  Well not exactly…

Anyway, my dad fired me.  he put me out of my misery!  His too.  He said I needed more experience.  He was right.  I was keeping him too busy  spinning his wheels.  At the time, I was devastated.  I finished the blueberry pancakes my Mom had made me.  I left town to seek employment.  I stayed with the in-laws while looking for work.

I painted their house for $70 bucks, but I painted their windows shut, so we were even.  I found a job right before I was evicted.  But there’s more to the story…

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Stranded! Kim Tran, an American Success Story – Part Two

January 11, 2011 2 Comments

Kim and her family survived one major ordeal only to face new challenges landing on a small island short of the island of Pulau Bidong, Malaysia.  Two days and nights later they would land on Pulau Bidong and begin an eleven (11) month odyssey on the island. Hard to believe their flight and their plight was perceived a blessing, but a blessing none the less.

There were thousands of their neighbors, friends and relatives who were less fortunate.  Young children, who’s parents had bought their freedom fell victims to pirates, were raped, had their possessions stolen, were thrown overboard or perished from malnutrition or starvation.  Those who remained behind in Saigon, with children too young to travel or couldn’t afford to buy their freedom met similar fates.

Pulau Bidong, one of the scenic and uninhabited islands off located off Kuala Terengganu, is often remembered as the temporary home of the Vietnamese boat people who fled their war-torn country in the 1970s. Out of the estimated 800,000 Vietnamese who left their country during this period, the biggest proportion, more than a quarter of a million, landed on their shores.

Although the island has the capacity to provide shelter for 4,500 refugees at any one time it took up to as many as 20,000 people at one stage, at the height of the arrival of the boat people. Pulau Bidong served as a half-way house for these people before they were sent to other countries, including the United States, Canada, Australia and several European countries, and it took time to grant approval to those qualified to be accepted as refugees. Those whose applications were rejected were sent to the Sungai Besi Refugee Camp, where they were later forcibly repatriated back to Vietnam after the war.

In the early stages, the refugees, some with nothing except the clothes on their backs, ate anything they could find on the island including monkeys, frogs and squirrels. The wildlife population was decimated. To ensure the refugees got humanitarian aid and better living conditions, the UNHCR through the International Red Cross supervised the activities on the island.

Long-houses and offices made from wood from the local forest were built and the boat people were provided with better basic needs and amenities such as food, schools, workshops, electricity and water. Perhaps to make it just like home, the camp was subsequently turned into a bustling mini Saigon. It had the trappings of a township – post office, church, temple, tailors, hair salons, sundry shops and even disco and bar. One part of the beach was even named Pantai Cina – China Beach – after its more famous counterpart in Vietnam.

In Kim’s own words…

Later I had learned the aid ship following us was a World Vision Missionary ship.  Approaching land, our boat had stopped once the propeller had stuck in the sand.  The boat had begun to tilt.  Someone had yelled “get off the boat as quickly as possible.”   The boat was taking on water.   The men got off the boat and assisted the women and children toward the shore.  I remembered as I walked toward the beach, my head felt heavier than my body.  Once everyone had gotten to shore safely, each family cleared an area for their family and settled on the beach.  The women used whatever spare clothing they could find to cover the sand, so the elderly and children could sit down. While everyone was busy setting up camp for the night, I looked out at where the boat had been.  Within minutes, it had sunk tail first.  I could not believe it.  We were all stranded on this small island with limited food and water supply (of course, I was too young to worry about food or drink, I just thought of how lucky that I did not drown).  Some people from our boat started to look around the island and search for help but did not see anyone else on the island. The men continued to look around the island and talked among themselves.  The women were asked to occupy the kids.  Our caretaker, Anh, told us stories to help us sleep but I could not sleep that night.  I heard too many strange noises close by.  I stared into the sky.  It was clear with plenty of stars out.  I looked again to the horizon.  There was no remnant our boat had ever existed. 

As the sun rose a boat with Malaysian soldiers approached.  The soldiers told everyone on our boat to surrender all of our gold and valuables to them for safe keeping.  They assured everyone that these items would be recorded and returned to us, once we had been accepted by and ready to depart to a new destination.  Most of the people on our boat were skeptical and didn’t want them holding their valuables.  Finally, the soldiers demanded that if no one surrendered their valuables, we would have to stay on this island until they got what they wanted.  So families started to bring a few pieces of gold to the soldiers.  My dad quickly told my sister, My, and other sisters to keep some gold hidden under their clothes.  My family gave up approximately 50 pieces of gold to the soldiers.  At the time, we didn’t know the exact value of the gold.  The soldiers wrote something down (in Malaysian) and had each family sign.  We had no idea what they had written on those documents.  We believed that the gold pieces were as good as gone.  My dad just considered it payment so we could leave the small island in peace, a down payment on our future.

After this, they left us alone and told us that they would call for assistance.  At that moment, everyone was just relieved, happy and excited that everyone had found FREEDOM.   Later that day, someone was stung by a poisonous sea urchin.  The poison spread so quickly that she went unconscious.  The soldiers called and asked for immediate rescue.  That evening, the rescue boat came.  It only took her and her family and to leave the island first.  They would not take anyone else who had been stranded.  The soldiers pushed the others away from the motor boat.  Someone explained that more boats would be back tomorrow for the rest of us.   That news calmed the remaining people.  One more night, we spent on this isolated island.  The next day around noon time, several boats arrived.  We all packed whatever belongings we had left and we headed toward these boats.  I remembered treading through the clear blue water and attempting to avoid stepping on jelly fish of all colors and sizes that had covered the island’s shoreline.  Luckily no one else got hurt that day.  It was a short ride to a larger island called  Pulau Bidong, where my family would reside for approximately 11 months.  There were plenty of adventures and obstacles to come.

 As we approached new land (Pulau Bidong), we saw the wood dock.  We could see the people on the beach that were Vietnamese by their clothing, which got us all very excited.  Side note:  We all had thought the boats were taking us to main land of Malaysia.  Come to find out, this new home for us all was a refugee camp.  After all of us had gotten off the motor boats, each family looked for a spot for our family on the beach to settle.  Hunger finally hit my family fast and hard.  We were starving. We hadn’t eaten food in several days.  We had only drank water or something close to it.   

There was very little rice left to feed my family of 16 members.  We had to cook rice in a broth to have enough for my family to share.  We shared a small half bowl of white rice soup between us.  We passed the bowl to each family member in turn to sip.  My family had never suffered hunger.  This was a very humbling and frightening experience.  We were a proud family living comfortably to a family starving within a span of 4 days. 

Since the boat that transferred us to Pulau Bidong was the 23rd boat that had arrived at this camp, it was labeled number 23.  The population on Pulau Bidong Island at that time was roughly 40000+ people.  Our boat was assigned to the D or B area of the island.  This was how the island officials would divide and find the families.   That night we slept on a bank along the shore of the island.  The next morning, each family was shown to where we were to live.  When we got to our new home, it was just a patch of dirt.  It was up to us to build a shelter.  Unfortunately for my family, we didn’t have the skill nor the know how to build a structure of any kind and we would rely on other refugees to assist us.  We were tired, fatigued and hungry.  We slept with a plastic tarp for cover.  That 2nd night, thunder and lightning woke us, the rain water soaking us beneath the tarp.   We picked up our belongings to avoid the rain from ruining them.  The rain was so heavy, it poured down the hillside.  We all stood till morning and then we had were provide help to start building our new home. 

My dad and brothers went up the hill to gather woods and branches.  My family had many restless nights in the beginning.  To top it off, I had chronic Asthma attacks.  My family could not get me immediate medical attention.  We had to wait until our family was officially registered into the refugee residential list.  It took two days for the process to be completed.  We were helpless.  We went from a well-to-do family to doing things for ourselves.  It was very difficult life-altering event for our whole family.   Though time was all we had, my family was forced to quickly adapt to our new lives. 

Life on Pulau Bidong – finding clean water was a problem

My family life on Pulau Bidong:

My siblings and I shared one bed. There were 3 beds total in our home.   All of our beds were made with multiple and  uneven branches tied together.  But it was better than the dirt floor.  It was very difficult for my elderly grandmother.  She could not sleep on these beds.  Later on, she bought a wood plank that came from a wrecked boat.  This was used to make a more comfortable bed for her to sleep on.   For cooking, we dug a hole and mounted several rocks for a fire pit.  Other appliances and supplies, we had to buy with gold or money depending on the sellers.  All families received some supplies from the United Nations like rice, instant noodles, and beans.  Note: This is why I dislike beans, especially kidney beans.  To earn a living, my older siblings would buy and sell fresh fruits and others products from a lady, whom was the longest survivor on this island.  This lady would buy her inventory from Malaysian civilians that sail by our island.  The island was deemed a gold mine; for without gold or money no one would survive the hard life.  There was plenty of price gouging.  For instance, one bottle of Coca Cola, which cost 34 Cents, was sold for a $1.00.  This was just a small example.  There was no employment on the island. So, people created their own jobs. 

Some climbed the hill and cut trees for trading with those in need of lumber for shelter or for firewood.  My oldest brother, Jimmy, took on a risky business.  He swam offshore to where Malaysian fishermen boat drifted by.  The fishermen would bring different items to sell items such as axes; hand saws, tents, even cookies, which were in demand in our camp.  Malaysian police patrolled and would beat or kick the sellers and the buyers of these goods.  They would chase off the fishermen. One time, Jimmy had bought 20 axes as the policemen’s canoe was approaching.  Jimmy had to jump off the fisherman boat. The weight of 20 axes sank Jimmy to the bottom of ocean floor.  He panicked but would not give up.  He managed to drag the axes to shore.  Lucky for Jimmy with the weight of the axes he sunk quickly, otherwise the policemen would have beaten him with their sticks regardless if he had surfaced too quickly. 

For drinking water, there were only a few public wells which supported the large population on the island.   We would travel for miles, stood in a long line.  It could stretch for miles and we waited our turn.  Once we reached the well, we would gather a bucket of water.  Public wells soon went dry.  People started to dig their own wells.  Before the water system was built, most private wells were only used for bathing and washing.  The island was undeveloped and not ready to handle people especially large populations.  No sanitary system existed.  Heavy rain would contaminate the water supply and jeopardize the fresh water supply, which made everyone’s life more miserable.  Later on, the United Nations brought in piping and helped build a water system that transferred fresh drinking water for everyone on the island.   

My family tried and gradually adjusted to the lifestyle on the island.  Yet we would continue to pray and hope for a miracle that some country would sponsor us.  My family was low on the list for sponsorship for several reasons.  We were not a part of US military services or affiliated in anyway.  My family was not classified as a priority at that time, the US delegates could not process the sponsorship right away.  My family could only hope and wait for acceptance based on a religious sponsorship.  The biggest problem was the size of my family.  Most groups did not have the financial funds to sponsor 16 people. Our lives on the island were like the movie Groundhog Day and seemed hopelessly mundane.  We all lived day-to-day as  best we could. Churches and temples were built.  W donated wood, tree, and tents.   My brothers, sisters and I would spend our spare time by studying Basic English at any church or temple that offered free classes. 

Who is the shy one? Kim and family – USA – airport

When the last of these boat people left the island in the early 1990s, what remained were mute reminders of recent history: charred wooden buildings and rotting huts which once housed about a quarter of a million boat people since their first arrival in 1978.

Today, the only welcome for visitors to the beach of Pulau Bidong is a barren beachfront stall and glimpses of buildings heavily hidden by overgrown brushwood and bushes. Only emptiness, signboards with Vietnamese characters and names are still on display – ghostly reminder of the past.

Kim recently celebrated her 10th anniversary at Integra Business Systems, Inc.

See Part One…

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Livestrong Anyway!

October 9, 2010 1 Comment

Make no mistake about it, Lance Armstrong is no Mother Teresa!   If Lance is guilty of doping, what should we do?  Take away his bike? 

My message is less about Lance, the man and more about Lance, the messenger.

I am sure you have heard the expression, “Don’t shoot the messenger!”  Regardless of how you feel or think about the man, the message is clear, “Livestrong Anyway”.

Recently my sister Kay was diagnosed with breast cancer.  Thank God, she will survive, albeit after suffering surgery, chemo and radiation therapy.  For Kay, amongst  many untold stories, there is a long hard road ahead.  Our family, myself included, has always been an advocate for the fight to cure cancer.  We have friends and family members fighting Alzheimer’s, heart disease, cancer and MS.  We are no strangers to the challenges life imposes upon all of us.

I maintain a good fiction writer could tell a story as good as the story Landis has told about allegations Armstrong was doping (In 2006 Floyd Landis was stripped of his title after testing positive for synthetic testosterone).  Landis knew all the ins and outs of doping and he wasn’t the only malcontent that had hung out with Armstrong, so the courts will need plenty of corroboration from cyclists who either were complicit or witnessed the doping.  As soon as Landis came out with his story Armstrong should have sued him instead of dismissing him as a loser.  There’s too much at stake.

For my part, there are lots of questions.  How many of us could have endured Armstrong’s road to a cure from a tumor that had metastasized to his brain and lungs?  How many of us could have endured the challenges of winning seven 7 consecutive Tour de France races, typically 21 days of racing and covers 3,200 kilometres (2,000 mi) championships?  Is he less of a champ if he was cheating or only if he is caught?  Could it be said he won fair and square since most likely everyone was cheating?

In 1998 the race stopped in protest at what the riders saw as heavy-handed investigation of drug-taking allegations.

In 1998 the Festina team was disqualified after revelations of organized doping within the team.

In 2006 Floyd Landis was stripped of his title after testing positive for synthetic testosterone.

In 2007 team Astana abandoned after Alexander Vinokourov was caught doping

In 2007 Michael Rasmussen was removed by his team while wearing the yellow jersey for lying about his whereabouts during a team training session in Mexico.

In 2008 Riccardo Ricco was kicked out of the race after testing positive for CERA

In 2008 Moises Duenas Nevado was kicked out of the race after testing positive for Erythropoietin

In 2008 Manuel Beltrán was kicked out of the race after testing positive for EPO

In 2010, Alberto Contador,  the three-time Tour de France champion was provisionally suspended by the international cycling federation after a small amount of the banned drug clenbuterol was discovered in one of his samples by a laboratory in Cologne, Germany.

My message is Livestrong Anyway!  LIVESTRONG  http://www.livestrong.org/ has a life of its own.

Many good-hearted folks worry about the consequences of the weighty accusations and bad press about Armstrong which Livestrong and Armstrong must endure.  A friend of mine, pictured here below has raised thousands of dollars for Livestrong and for a cure.  She recently wrote, “It makes me nervous for Livestrong and the 28 million people living with cancer.”  So what happens to an organization built on the courage and determination of one man?  The organization is built upon people who are dedicated to the fight against cancer; who have family members with cancer or who are cancer survivors themselves, such as Doug Ulman, President and Chief Executive Officer of Livestrong.  Whatever the outcome, what the many volunteers and the organization Livestrong has done for cancer victims cannot be undone, which has  all been great.  Excellence survives!

In any case, I’m a much bigger fan of Mother Teresa.

Anyway

People are unreasonable, illogical and self-centered.
Love them anyway!
If you do good, people will accuse you
of selfish, ulterior motives.
Do good anyway!
If you are successful, you will win
false friends and enemies.
Succeed anyway!
The good you do will be forgotten tomorrow.
Do good anyway!
Honesty and frankness make you vulnerable.
Be honest and frank anyway!
What you spend years building may be
destroyed overnight.
Build anyway!
People really need help
but may attack you if you help them.
Help them anyway!
Give the world the best you have
and you’ll get kicked in the teeth.
Give the world the best you’ve got anyway!

Written by: Mother Teresa

Whatever the outcome, whatever Armstrong  has done, what Livestrong has done for cancer victims cannot be undone, which has been all great.  Even Mother Teresa had her doubts about her God, so why should we doubt Lance, the supreme being of cycling?

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Time to get Bumped!

September 30, 2010 1 Comment

This is one of those “I wish I had thought of that!” ideas that could make a difference in social responsibility.

As a cyclist with a camera phone, this could be a new measure of protection.  Sure, if you’re the genuine jerk, you may decide you don’t need the exposure, but even  jerks are going to be hard pressed not to register with Bump.com.  Why?  Because most jerks are self-promoters.  They’ll find this site too hard to resist. 

This idea could bring the idea of “pay it forward” to a whole new level of civility.  For example, people, in traffic, who ordinarily might not offer a chance to take a place in a line ahead of them… like they are prone to do in a grocery store, may reconsider.

I know there will be all sorts of doomsayers and privacy advocates out there crying foul, but this is a personal decision, just like joining Facebook.  I say get used to it.  Our mantra at Integra Business Systems is  “Linking Technology with Personal Service”.   Bump.com has all the promise of being the epitomy of just that type of technology.

http://www.bump.com/help/claimplate 

A new social networking tool is trying to turn your vehicle’s license plate into an all-in-one identifier that acts as an E-mail address, phone number, shopping rewards card and even an IP address.

From Wired

Bump.com, the brainchild of entrepreneur Mitchell Thrower, uses license plate recognition technology to allow businesses and government services to connect with drivers and drivers to connect with each other. Thrower says it should be in a public beta by Thanksgiving, just in time for drivers stuck in holiday traffic to send messages to one another.

“The license plate has never given the consumer anything,” said Thrower, who calls the automobile the “last wall that separates us from a communications standpoint.”

That wall may be coming down, as drivers who “claim their plate” at Bump.com will soon be able to sign up for a roadside assistance and rewards program called Bump Advantage (Thrower calls it a “younger, hipper, AAA”) and might even get a targeted rewards coupon on their Bump-enabled smartphone when they pull into the mall parking lot.

“It works like a cookie,” said Thrower, except it uses the license plate as a physical marker for a camera that can read up to five plates per second at up to 150 miles per hour. That technology allows for automated check-ins at hotels and sporting events and easy rental car returns, but it also is helpful for marketers. “It can tie back the owner of the vehicle to their purchase patterns,” Thrower said.

Bump users can also communicate with other drivers by scanning license plate numbers with a smartphone app. Parked too close? Tail light out? Spot a cutie in a Chrysler? Just use Bump to send a text or photo message. For safety, text messaging is disabled when a car is in motion.

Thrower said the technology might actually be able to cut down on road rage, allowing drivers to constructively communicate with each other. Software is used to filter obscenities, and if you’re the passive-aggressive type you can leave a negative rating for a driver that follows them around online. Thrower assures us the rating will never be seen by insurance companies, which is a promise we sure hope ends up in writing somewhere.

Wired Article: http://www.wired.com/autopia/2010/09/bump-is-a-social-network-for-your-license-plate/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+wired%2Findex+%28Wired%3A+Index+3+%28Top+Stories+2%29%29&utm_content=Google+Feedfetcher

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“We are golden”

September 22, 2010 2 Comments

“We are golden”, taken from the song Woodstock

The song is by Joni Mitchell and here are the lyrics

I came upon a child of god
He was walking along the road
And I asked him, where are you going
And this he told me
I’m going on down to yasgurs farm
I’m going to join in a rock n roll band
I’m going to camp out on the land
I’m going to try an’ get my soul free
We are stardust
We are golden
And we’ve got to get ourselves
Back to the garden

——————

Mid-September we had the good fortune to visit Napa, Sonoma and the Pacific Coast Highway (PCH) which was a pleasant diversion from the repressive heat and humidity in Tampa, FL.  What a scenic smorgasbord!  The vistas afforded us along the PCH, were seemingly in relief of every hairpin curve, and unequalled by the last, were spectacular (more on the wine country and the PCH later). 

This post is all about the journey.  Our travels took us south from Sonoma on Hwy 101 over the Golden Gate Bridge.  Good advice from the omniscient Charles allowed us to travel mostly rush hour free.  The journey began in Sonoma and took us through  a very eclectic part of San Francisco.

San Francisco didn’t disappoint its climatic reputation for chilling shades of grey.  Shades of grey were evident even in people’s faces.  People’s faces were nothing short of grim.  Granted it was early, in particular for students.  And their faces could be interpreted to be determined.  Somehow their expressions seemed to fall short.  Determined would include optimism.  There was plenty of time sitting at stop lights to people watch, up close and personal.  Their faces seemed short on both optimism and pessimism.  Instead, people seemed disenchanted if not just plain tired.  Maybe it was the houses, stacked upon each other; or the people getting in each other’s way, skilled at avoidance, but not in familiarity, which bred an absence of smiles.

Fortunately there was a change of face during our journey.  It was very similar to travelling over the Golden Gate Bridge.  People’s faces brightened measurably as we moved south from San Francisco to Santa Barbara. As we left San Francisco behind, traversed the Golden Gate Bridge we felt a mixture of emotion.  As we reached its apex, we enjoyed views of the city and the Pacific.  This brought us a sense of relief and optimism, looking forward to visiting the coastal cities of Monterey, Carmel and San Simeon; and the state parks showcasing majestic redwoods and the coastline along the Pacific Ocean.  “Back to the Garden.”

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“The best way to predict the future is to invent it.” – Alan Kay

August 31, 2010 2 Comments

Business is improving, despite all the obstacles in this unpredictable economy that remain and those ahead of us.  This is largely self-fulfilling prophecy as our engine runs on premium personnel and our management team isn’t half-bad either.

We have invested a great deal in new products and new markets.  I’m a big fan of Alan Kay’s expression, “The best way to predict the future is to invent it.”

Klondike Bluffs mountain bike trail outside of Moab. In the background, Arches National Park and the La Sal snow-capped mountains (click on the photo for a better view)

This message comes somewhat diluted by events such as 9/11, and the BP oil spill.   Natural disasters are somewhat unpredictable but they are going to happen.  I have seen the raw and gut-wrenching affects as they unfold.  We are certainly not exempt from the fallout.

There’s little one can do in the moment but there is much that can be done to either prevent an occurrence or deal as effectively as possible with the results.  Unless of course, your government gets in the way.  That’s a whole other topic.

We believe we are as well prepared as we can be to limit the impact of most natural disasters.  Arguably we are and will be impacted on a financial and personal level as well.  To what extent will be born out by the actions, performance and lessons learned by others.  Certainly, we are far more fortunate.

There is still no consensus on when and where the economy will improve.  I spend a great deal of time measuring and evaluating circumstances as they may affect our business.

We can watch Fox News or CNN but our success or failure has little or nothing to do with the economy, politicians or other outside factors.  It has to do with you and me.  It has to do with the quality and functionality of our products and services.  It has to do with how we deliver our products and services!  It has to do with how we choose and treat our customers and our partners.

We are nothing to big business or big government in terms of our success or failure.  We are everything onto ourselves.  We will not succeed or fail due to outside influences.  We will only fail if we are cannot deliver excellence on all levels, products, customer service, implementation and ongoing support. 

Conversely, big business and big government need us to succeed, Their’s has become a global problem.  Because they have simply ignored the entrepreneur; unless, of course, the entrepreneur is holding the glass slipper.

Small businesses are mostly carriages of pumpkins and mice out there delivering the goods.

There are very few Cinderella stories.  Once delivered, the glass slipper still fits but we are working well past the ballroom festivities which has become just as intended, a fantasy.  We are soon  forgotten.  When the carriage and horses are stabled and the cats are away, the mice, small business people, you and I, will come out to play.  Small business can be very resourceful, if left alone.

Filed under Best Practices, Cheese, Compliance, Conservative, leadership, Musings, Rants, Small Business, Talent Tagged with , ,

Made in the USA

August 30, 2010 5 Comments

Made in the USA

Monday, October 19, 2009 at 9:16pm

“Made in the USA” isn’t about the Big 3 automakers…
It’s time to put the brakes on government spending. The road to recovery lies with the success of small businesses, not with behemoth car companies and big labor. If we were going to bailout anyone, we should have bailed out the car dealerships and auto supply companies to allow them to remarket, retool and invest in new technologies. We should be growing our tax base, which is only going to happen if we fuel the small business private sector. Speaking of which, why are we not doing more to grow and keep promising small business technology companies and their technology jobs in the USA, where our best talent and our best jobs can remain right here at home?

“You will find men who want to be carried on the shoulders of others, who think that the world owes them a living. They don’t seem to see that we must all lift together and pull together.”    Henry Ford

We have Bill Gates and Microsoft, Larry Ellison and Oracle; and Eric Schmidt and Google, not to mention a plethora of phenomenal technology and software companies that started from nothing and today generate thousands upon thousands of high paying private sector jobs and tax revenues, all “Made in the USA.”

What’s more, most technology companies, in particular software companies, do little to harm our ecology (true green); they do not tax our ports, our roads, our bridges or our rail. This reduces our carbon footprint, while not adding to the tremendous and costly burden on the seemingly never ending and costly construction of our roads and our beleaguered transportation infrastructure.

Competition is increasing dramatically from foreign countries who wish to attract our talent, both foreign and domestic grads educated here in the USA, many getting their higher education with the help of US taxpayer dollars. The number of “propeller heads”, a.k.a., the savvy entrepreneurs and highly skilled workers “Made in the USA”, are leaving for a more favorable business climate or jobs overseas.

Our foreign competitors are offering much lower tax rates and hundreds of thousands of dollars in incentives to technology business startups and to their highly paid – highly skilled employees. They are advertising a better quality of life, improved infrastructure and a lower cost of living. Our foreign competitors recognize what we increasingly take for granted, which is the huge tax and revenue potential from small business startups, in particular in the technology field; with their disproportionally high numbers and high salaries as it pertains to job creation. This is coupled with the minimal impact on their country’s costly transportation  infrastructure.

The now and next generation of Bill Gates’, Larry Emerson’s and Eric Schmidt’s may find our politics too ambiguous, too costly and too unimaginative to breed success here in the USA. There are hundreds of thousands of small businesses and entrepreneurs right now who are losing the battle against a poor economy accentuated by high taxes and ever increasing regulation. There are hundreds of thousands of entrepreneurial ventures not even born yet that will never pass the incubation period.

Where should we, the United States of America, concentrate our efforts to keep our existing technology gurus and attract the next generation of “byte heads?” We need to provide education and programs that offer immediate and future tax relief to small businesses and their employees, like a payroll tax holiday. To do this we need to elect government representatives who want less government, who do less for Wall Street, who care less about big government and big union.

We need tech savvy, forward thinking, feet on the ground, “been there, done that” politicians who have missed a few paychecks like the rest of us and who want to do more for small businesses and the working class. Get started by offering existing small businesses and their employees, tax relief with a payroll tax holiday of 6 months or more. Offer new business start-ups, especially technology and software businesses who are Made in the USA and who are 1) less impactful on our transportation infrastructure; 2) provide green technologies; and 3) provide the high end wage earners, which is our future tax base, lower taxes and less government to stay and grow their businesses here in the USA.

“What’s right about America is that although we have a mess of problems, we have great capacity – intellect and resources – to do some thing about them.”
Henry Ford

Filed under Compliance, Conservative, Disaster recovery, ECM, Go Green, leadership, Legality, Musings, Payroll Tax, Rants, Republican, Small Business, startup, stimulus, Talent, taxes Tagged with , , , , , , ,

Was it so long ago?

July 7, 2010 1 Comment

Who amongst us never experienced the thrills and spills learning to ride a bike? You may still remember the cement sidewalk in front of you, rushing closer and closer until you kissed its rough surface with your face, your hands or your knee. Then, finally you were able to roll over those cracks (the one’s that broke your mother’s back) spinning freely, and spoiling gravity’s hold upon you. It is your first freedom ride, a ride outside your parent’s grasp, still sharing a rewarding moment in time with Dad, Mom or both.

If you never tried cycling, you’re never too old to acquire some pedal power, whether it be a beach cruiser or a sleek racing bike. You are just a few bumps and bruises away from one of the best of times life affords us.

Many of us have always had a bike. We will take it for a casual spin, but the bike spends more time resting in a corner or hanging from the ceiling of the garage. At the opposite end of the spectrum there are a select few who have become elite cyclists, who have made a profession out of cycling. The most famous of all cycle races, the Tour de France is in its 4th day of 21 days of speed and endurance racing.

A growing number of us have taken up cycling as a sport, like tennis or golf. We may ride 4-5 times weekly on local bike paths or the more serious among us, cycle on the roadways, preferably in bike lanes, where afforded us. The more serious riders may have taken to Event riding, from charity rides, like bikeMS, a weekend ride; to endurance rides, like Ride the Rockies, a seven day ride through mountainous terrain. Club rides are also popular, for the social aspect and riders gather based on skill level and ride in numbers before or after work hours and weekends.

Where the rubber meets the road, there are always conflicts of interest. Those of us who are more taken to automobiles than bikes may not appreciate the sight of spandex in its many shapes and sizes, slowing or getting in the way of our progress. Some cyclists are rude and blatantly disobey the rules of the road. Some are ignorant or unaware. Some are just plain day-dreaming or not paying attention, as they should, in traffic, where the same rules apply for both cyclists and automobiles. Subsequently the same applies to motorists. One might suggest, the same personalities whether on a bike or in an automobile act in much the same way.

Cyclist or motorist, let’s reflect back on our childhood memories; those precious moments we share in common, when we first learned to ride a bicycle; then try to getting along. It could be, “just like getting back on a bike”.

Share the road.

Filed under Event, Musings, Rants, Talent Tagged with , , , , ,

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